Chris Galante

Business is not about combat

Metaphors for business often call on terminology from war. We "go into battle" or work goes on "in the trenches". This year, however, PEX Network advisor Chris Galante says it’s time for more positive ways of describing our working environments. Here’s why it’s time to ditch the combat metaphors.

by: Chris Galante
Published: December 19, 2012
Tags: Chris Galante, combat metaphors, buiness metaphors, leading change, Lean Leader, proces excellence leader, project manager, facilitation, facilitation skills


Dennis Narlock & Jennifer Garber

4 Easy Engagement Steps that Drive Results

You've got a cracking team of talented individuals, and yet your process improvement project is running behind schedule and overbudget. Maybe it's not a problem with the individuals, but with lack of engagement with the team as a whole. Here are four ways to improve your team's engagement to deliver results.

by: Dennis Narlock & Jennifer Garber
Published: October 31, 2012
Tags: Dennis Narlock, team engagement, forming, storming, norming and performing, Advisory board column, organizational culture, project management, leadership, leading change, engaging employees


Diane Francisco

Nature vs. Nurture? Cultivating Process Acumen

Whether a process mindset is nature or nuture is irrelevant. Here are some easy steps to start the nurturing of process improvement in your employees.

by: Diane Francisco
Published: September 27, 2012
Tags: Diane Francisco, PEX Network advisory board column, PEX Advisors, Process improvement mentality, culture


Vince Pierce

What’s Next on the Horizon for Process Excellence?

Most of us know the history of Process Excellence, from the days leading up to Total Quality Management to the more recent focus on Customer Experience Management. We have all heard of - if not read with interest - the works of Fredrick Taylor, Taiichi Ohno, W. Edwards Deming, and James Womack (to name a few). But what's next on the horizon?

by: Vince Pierce
Published: August 16, 2012
Tags: Process Excellence Evolution, Vince Pierce, Office Depot, Business Transformation, Deming, Womack, Frederick Taylor, Taichi Ohno, strategic, strategies, future, Business 2.0


John Murphy

Murphy’s Laws of Process Excellence

PEX Network advisor John Murphy shares his lessons learned from more than a decade in continuous improvement and even lays down the "laws" of the game.

by: John Murphy
Published: July 25, 2012
Tags: John Murphy, CSX, PEX Network advisor, Vice President Operational Excellence, lessons learned, Big Data


Michael Marx

What Do William Shatner, Conan O’Brien and Process Improvement have in Common?

Want to make process improvement change stick? PEX Network advisor Michael Marx describes how to use the power of story telling to teach continuous improvement principles to others.

by: Michael Marx
Published: May 23, 2012
Tags: Michael Marx, stories, Conan O'Brien, William Shatner, teaching process improvement