Organizational Change
Organizational change is the process of making significant changes to a company’s structure, strategies, processes or systems, and it can apply to leadership changes, staff restructuring, technology adoption or strategic shifts.
While it is usually intended to have a positive outcome, it can pose challenges such as disruptions and resistance from employees. Effective strategies for communication and stakeholder engagement, along with a supportive organizational culture, are essential for managing these challenges.
Read our resources on organizational change to find out how businesses can ensure successful transitions.
Trends in Process Excellence: 2020
December 20 by Ian HawkinsTrends in Process Excellence: 2020 is essential reading for process excellence professionals. Learn about the trends that are impacting process, even in the industries resistant to change and find out...
From pain to process: Moving from process agony to productivity
December 06 by Dorte EriksenStart the new year off with added process structure and efficiency
Deploying problem solving capabilities [INFOGRAPHIC]
November 29 by Ryan KingRyan King identifies practical solutions for six challenges to deploying problem-solving capabilities, including cultural differences and differing levels of maturity.
Are process excellence budgets at risk?
November 26 by Adam MusprattResearch from PEX Network reveals that the downturn in the global economy is taking its toll on OPEX funding, but there is light at the end of the tunnel
Podcast: Getting the most out of AI and RPA in financial management
November 22 by Seth AdlerHenrik Hanasand, Senior advisor at Direktoratet for økonomistyring, discusses how a change in mindset allowed the agency to look at AI more broadly and future proof the organization for technological...
“Good ideas have no rank”: lessons from the military for excellence leaders
November 19 by Adam MusprattRetired General Ann Dunwoody, the first woman in US military history to achieve the rank of four-star general, discusses change in the US military, and how leaders can realize their vision
Case study: Social services enhanced by digital workflow
November 15 by Conor McGrathHow New Zealand's largest community-based health and social services providers, Tui Ora, digitized and enhanced its existing business processes
Target Operating Model: on the importance of customer engagement
November 12 by Phil WestwoodThe success of a Target Operating Model (TOM) lies in the organisation’s ability to listen to the ‘Voice of the Customer’ and the ’Voice of the Business’ before undertaking any design or development w...
Is 'brute force implementation' ever the answer?
November 06 by Jeff ColeChange expert Jeff Cole on why brute force does more harm than good when you are trying to make a difference in an organization.
How to convert data into actionable insights [Podcast w/Vartul Mittal]
October 25 by Seth AdlerIn this podcast, Vartul Mittal tells us about the best practices for implementing RPA, including a breakdown on how to make sense of unstructured data
College gains business-class efficiencies through process automation
October 25 by Conor McGrathA case study in implementing process transparency, visibility and consistency in the data
Why process excellence is inspiring [Podcast w/Zurich Insurance]
October 04 by Seth AdlerDeepak Subbarao, Zurrich insurance, tells us why adding value to the business with process excellence inspires him