Enhancing Performance for a Leading US Financial Firm
This is a case study about a client who approached us to gain the capability to handle volume spikes without additional resources and costs.
Utilizing our Process Gym framework and leveraging our extensive vertical experience, we provided a comprehensive solution that increased efficiency, enhanced agility, ensured scalability, and reduced costs.
In this paper you will learn :
• NIIT Technologies’ Process Gym framework which can review existing processes and identify areas of improvement
• Process Gym is a framework to identify and eliminate waste, assess and manage risk through risk mitigation
• This methodology involves process overview, gap analysis, baseline validation and cost benefit analysis to help achieve optimum service delivery levels
Or, if you're already a Process Excellence member, sign in below to view this content. Sign In Join