7 Step Guide to Operational Excellence



At its heart, operational excellence is a discipline which aims to balance the triad of people, process, and technology, generating benefits to both the top and bottom lines for the business, and positive customer experiences in the process. The steps outlined in this ‘7 Step Process’ paper are not intended to be taken as “the Steps”, but to provide points of interest and contemplation to spur your operational excellence initiatives forward. By downloading this paper you will learn:Pra...
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