Operational Excellence in Financial Services Strategy Report 2018
PEX Network conducted a survey in November 2017 with senior financial services executives to understand the key challenges, priorities and spend areas for 2018 and beyond.
Key findings of this exclusive report include:
- Over 50% of respondents’ said that change management and culture where there biggest challenge within process excellence
- 33% revealed cost saving was their primary measure of success for OpEx programs
- The technologies that respondents are planning to adopt in the next 18 months are business process management suites (BPM), business dashboards and machine learning
Download the 2018 Benchmarking Report to see the results of the survey, along with leading commentary and insight from key financial services experts.
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