News
PEX Network is an online news source for global operational excellence and process improvement professionals and business leaders who leverage technology and services to improve operational efficiency. The site’s editorial team delivers the latest industry news, thought leadership, and analysis through written articles, webinars, and in-depth market reports.
Topics include: Business Process Management (BPM), Robotic Process Automation (RPA), Artificial Intelligence (AI), Lean, Change Management, Operational Excellence, Data Analytics, Innovation, Six Sigma & Quality, Performance Management, Information Technology Trends, Process Mining and Customer Experience.
Process expert top tips and tricks for effective RPA!
December 22 by Katie SadlerAre you looking for peer-to-peer guidance on achieving successful robotic process automation? Here, PEX Network highlights advice from process improvement professionals.
Podcast: “So far RPA is what we think about”
December 21 by Process Excellence Network EditorIn this week’s podcast interview, Jorgen Lislerud the managing director of the Circle K business centre in Latvia discusses using robotic process automation (RPA) as a tool to achieve improved customer experience. He explains that artificial intelligence (AI) will be a part of Circle K's business futur...
Drucker’s consulting model was to ask questions
December 20 by William Cohen, Ph.D.Drucker’s model for his consulting engagements was to ask questions, consequently there was much that differentiated his consulting method from that of other consultants of all types.
Video: Companies need to be mindful of the pace of change in technology!!
December 20 by Process Excellence NetworkBen Stoneham, co-founder and ceo of intelligent robotic process automation technology company Autologyx discusses enabling agile business, innovation and the pace of change in technology.
Tips for companies at the start of their RPA journey!!
December 18 by Process Excellence NetworkPEX Network takes five minutes with Homan Haghighi, artificial intelligence and RPA evangelist at ISG to get his insight on how companies should start their RPA journey.
Video: “Don't blame your RPA tool”
December 15 by Process Excellence NetworkSean Flannery, RPA General Manager at HCL Technologies explains the reality with RPA is a lot of people will blame the tool when the project doesn’t go well; it wasn’t the tool’s fault.
Podcast: Customer experience is essential in process improvement
December 13 by Process Excellence Network EditorIn this week’s podcast interview, Sally Toister, senior director of operational excellence and six sigma – US & Canada for Marriott Hotels discusses the importance of customer experience in the process improvement journey.
Communication, transparency, involvement: 3 steps on the RPA journey
December 13 by Katie SadlerChalotte Stadsvold Olesen, Automation Program Lead at Damco, explains why “open communication, transparency and involvement from the start” is imperative in RPA
Infographic: 4 tips to smarter process excellence
December 13 by Process Excellence NetworkPEX Network’s European Process Excellence Strategy Report provides insight into what, where and how businesses in Europe are changing. Based on survey findings, this handy guide will help kick-start your business transformation.
Banking’s battle for customers gets personal with AI
December 11 by Katie SadlerPositive attitudes towards AI are helping to mature digital transformation projects and generate competitiveness in UK retail banks, according to a recent industry survey.
Video: Automation Anywhere VP gives advice on scaling up RPA
December 11 by Process Excellence NetworkJames Dening, Vice President for Europe at Automation Anywhere says the big conversations in the robotic process automation (RPA) space this year are centred on adoption.
Podcast: Data integrity is essential for process improvement
December 11 by Process Excellence Network EditorIn this week’s podcast interview, Max Just, global director - business integration and program management in associate services at The Coca-Cola Company discusses the importance of data integrity.