The Skills Needed for Continuous Improvement

Posted: 05/22/2011
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When you are trying to change a business you're not just changing the buildings or the technology, says Cristian Matei from Alstom Power, you're changing people's minds. Cristian is Matei is the Global Operational Business Improvement Manager, Master Black Belt, at Alstom Power, a global power generation company headquartered in Switzerland.

In this PEX Network video interview, Cristian - who won the Process Excellence Network's award for Best Community Contribution to Process Excellence this year in Europe - talks abut the types of skills necessary to drive continuous improvement, the necessity of focusing on how we organize ourselves rather than on technology, and the need to take a more global view than just a project by project approach.