World’s most granular business intelligence tool for healthcare

About this Podcast...

Dr Gareth Goodier, CEO of Cambridge University Hospitals, joins the Process Excellence Network to discuss what was once described as ‘the most granular business intelligence tool in the world’, and what he refers to as the ‘balanced scorecard approach’. The system takes on board every patient, consultant, drug and test to go through the hospital, assessing levels including safety, satisfaction, quality and efficiency. In this exclusive interview, Dr Goodier, who has a background in Australian Lean practices, outlines how the system works.

EVENTS OF INTEREST

Nashville Airport Marriott, Nashville, TN
May 28 - 29, 2018
Hilton London Kensington, London, United Kingdom
June 18 - 19, 2018
The Hurlingham Club, London, United Kingdom
July 8 - 10, 2018