The Secret of Employee Engagement? Stop Talking, Start Doing!

Hosted By: Diana Davis
Rate this Podcast: 
Average: 0.5 (2 votes)
To continue viewing this content please fill out the form to register and become a Process Excellence member.
Or, if you're already a Process Excellence member, sign in below to view this content.

By entering in your information and submitting the form, you give the sponsor permission to contact you regarding their product and you agree to our User Agreement, Privacy Policy, and Cookie Policy.

About this Podcast...

Engage employees by showing how things work, says Mark Anderson, Director of Lean Six Sigma at Arval, a vehicle leasing firm and subsidiary of European bank BNP Paribas. You can waste a lot of time, he says, trying to convince through discussion and theory.

In this Process Perspectives interivew, Anderson discusses the Lean Six Sigma programme at Arval, describes the challenges of process improvement with multiple operational teams and discusses the importance of building local capability to spur engagement.


Horseshoe Bay Resort, Austin, TX, United States
March 25 - 27, 2018
Norris Conference Centers, Houston, TX, United States
April 8 - 10, 2018
The Westin Austin at the Domain, Austin, TX, United States
April 10 - 12, 2018