process_perspective

Process Improvement in the Public Sector

Hosted By: Diana Davis
02/01/2012
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About this Podcast...

What’s the key to successful process improvement in healthcare? Involve your frontline staff in any processs change says Allan Cumming, GM Quality Improvement at New Zealand based Southern District Health Board. In this Process Perspectives podcast, Cumming discusses the board is developing a culture of continuous improvement and shares his tips for success.

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