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Business is booming in the Middle East and Lean Six Sigma is starting to play a crucial role, says Aref Al Awadi, Team Leader Business Process Development, Kuwait Petroleum Industries. But, he adds, sometimes culture is blamed for what are just plain bad habits. In this PEX Network interview, Al Awadi describes why the company decided to embraced Lean Six Sigma, the steps to setting it up and how it was adapted to Middle Eastern culture.