process_perspective

Interview with Europe's Best Process Improvement Project in Service and Transaction Winner

Hosted By: Diana Davis
05/03/2011
Rate this Podcast: 
Average: 5 (1 vote)
To continue viewing this content please fill out the form to register and become a Process Excellence member.
Or, if you're already a Process Excellence member, sign in below to view this content.
Join

By entering in your information and submitting the form, you give the sponsor permission to contact you regarding their product and you agree to our User Agreement, Privacy Policy, and Cookie Policy.

About this Podcast...
Royal Bolton Hospital in Northern England speaks to PEX Network about winning this year's European Process Improvement Project in Service and Transaction. Michaela Bowden, a respiratory specialist and departmental manager at the hospital, describes the drivers for the project, discusses how the hospital used Lean methodology to identify non-value added activity in repiratory care processes, and goes through the results achieved by the project.

EVENTS OF INTEREST

Radisson Blu Scandinavia Hotel Copenhagen, Copenhagen, Denmark
Nashville Airport Marriott, Nashville, TN