A Lean in Healthcare Discussion with Mark Graban and Jim Hearn

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Genna Weiss

If you are looking for Lean in healthcare case studies, listen to this Profit through Process podcast. Special guest host, Mark Graban, founder of the site www.leanblog.org and author of the Shingo-Prize Winning book, Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction, interviews Jim Hearn, Head of Lean and Six Sigma at Heart of England NHS Foundation Trust. Hearn discusses in detail his Lean healthcare initiatives at the NHS, which included implementing a 5S program to achieve early buy-in for Lean Process and leveraging Lean to decrease the waiting time of patients going into surgery.