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Financial Services

David Grant

Interview with David Grant, Chief Data Officer at Lloyds Bank

Data is there to facilitate businesses "doing something", says David Grant, Chief Data Officer at Lloyds bank. In this interview, Grant describes how businesses are learning...

Contributor: David Grant
Wed, 03/02/2016
Jan Marek
In insurance terms, "binding", is the moment that an insurance company commits to insure a third-party. It’s a process that involves the insurance provider, the insured party, and an independent insurance agent/broker; it can consist of multiple...
Contributor: Jan Marek
Fri, 02/26/2016

Interview with Jon Theuerkauf, Managing Director of Performance Excellence at BNY Mellon

As process professionals seek to gain ever more improvements in efficiency, effectiveness, and control, more and more companies are starting to...
Contributor: Jon Theuerkauf
Wed, 02/17/2016
5 Tips to Get Your Process Excellence Program on the Fast Lane to Strategy Implementation in Financial Services

Process Excellence programs in Financial Services companies are under increased pressure to clearly demonstrate the value that they bring. Process Improvement initiatives that have ‘fuzzy’ benefits or do not obviously support the strategic...

Tue, 02/02/2016
5 Insights from OPEX Leaders in the Financial Services

1. Insights from Bill Murphy, Director Change Leadership at Travelers Insurance

What is the biggest challenge you are currently facing in your role, that you would like to see addressed at the conference? Re-...

Contributor: PEX Network Editorial
Wed, 01/27/2016
Barry McIntyre

If you are looking for fresh insight into the world of Operational Excellence in Financial Services then look no further. Join us on March 07-09, 2016 in New York to hear American Express, Deutsche Bank and Citi share their Operational Excellence...

Contributor: Barry McIntyre
Wed, 12/16/2015
Achieving OpEx Through Big Data in an Evolving FS Climate

"Data without meaning is useless" is a very true tale in the financial services sector today. Firms which successfully tap into their data to unearth meaningful, visualised and leveraged information to improve functions enterprise-wide are...

Mon, 11/02/2015
Top 3 Pillars to Financial Services Operational Excellence

Achieving Operational Excellence is fundamental to financial services firms driving forwards today, but how do these enterprises go about delivering on their promise to customers, shareholders and its staff? We know the answer as financial...

Wed, 10/28/2015
[EU Feature] How OpEx is the Key Enabler Driving Change at Barclaycard
The role of Operational Excellence (OpEx) and Strategy are key factors when financial services organisations are underway with their business performance transformation programmes.This is a firm message behind Barclaycard’s Transformation Programme...
Mon, 10/12/2015