Marie Helene

The Air France/KLM group launched a transformation program at the beginning of 2012, called ‘Perform 2020. Within this program, the main objective on Operational Excellence is focused on punctuality. Marie Helene Morvan, Transformation Program...

Contributor: Marie-Helene Morvan
Tue, 03/22/2016
What Does it Mean to Embed Operational Excellence in your Company’s DNA?

It’s not always easy trying to inspire passion for process across an organization. After all, who really thinks of their job in terms of processes? (Present audience excluded, of course). So what does it really mean when we talk about embedding...

Contributor: Process Excellence Network
Thu, 02/18/2016