Technology Excellence Week


Driving a Pathway to True Operational Excellence through Digital Technologies and the Cloud

Returning September 21-23, 2020

Sofiene Kamoun

General Director, Strategic Initiatives Videotron

Conference Day One

Tuesday, September 24th, 2019

15:00 Panel Discussion: Learn How to Approach Innovation and Collaboration Within your Digital Strategies to Drive Successful Enterprise Architecture Transformation

·         The evolution of continuous improvement in the digital age
·         Redesigning a modern profession
·         Approaching the schematics of digital strategies
·         Keeping the momentum going with customer experience and efficiency
·         Advancing into a cloud -based future

Conference Day Two

Wednesday, September 25th, 2019

8:45 VISIONARY KEYNOTE: Learnings from a Fully Digital, Cloud-Centric Company

  • Why fully digital companies already have an advantage over legacy companies as their systems are more transparent, open and the company is naturally set up for joined-up thinking
  • Advice from the front line – what older companies can learn from Silicon Valley, and advantages of having a more open, collaborative approach where all units work together instead of in silos
  • Using this technology to better serve the customer - greater visibility into systems also means visibility into the company’s pain points (meaning greater personalization, swifter optimization of services, quicker time to market and happier customers all round – a win-win for all!)

9:45 VISIONARY LEADERS’ PANEL: Migrating to Digital & Automated Systems

  • How do you utilize cloud principles, RPA, analytics and cognitive computing to best effect to gain a deeper understanding of customers, markets and processes?
  • What powerful enterprise search tools are out there that can help to pinpoint relevant data and content at the right moment to make better decisions for the business
  • How can businesses optimize their businesses most cost-effectively? Where are the priorities?

Check out the incredible speaker line-up to see who will be joining Sofiene.

Download The Latest Agenda