From Discovery to Enhancement: Optimising your Processes to
Unlock Value Across the Entire Organisation

14 - 16 September, 2020 | Online Event - Central European Time (CET) 

Marc Vietor

General Manager ARIS & Alfabet Software AG

Marc is a seasoned process excellence leader with over 26 years of industry experience. Marc has built up his professional resume by excelling in various functional areas such as Business Process Management, SAP Consulting, Business Development and Marketing. Based on his broad experiences Marc is able to translate business challenges into actionable programs and solutions.

Marc joined Software AG in 1994. In his current global role as General Manager for ARIS and Alfabet he is taking care of the business transformation unit and at the same time he used to advise and support customers with their challenges and projects regarding process excellence, business transformation, process mining, and more.

Conference Day One - All Timings in CEST

2:45 PM HOW INTEGRATED PROCESS MINING GUARANTEES MAXIMUM CUSTOMER HAPPINESS

For successful Business Transformation, Process Mining is key. But it’s equally important to consider all fundamentals of Business Transformation at the same time: 


  • Creating transparency about the status of a company: The home ground of Process Mining
  • Joint design and implementation of the company future requires sufficient process management
  • Introducing changes from business models to real processes plus tracking employees' adoption rates: The task of process portals and training platforms


This webinar will use a customer example to show how these principles can be covered in ARIS as an integrated enterprise management system. The customer example demonstrates how a governmental happiness authority achieved maximum customer satisfaction and happiness by using integrated process mining.

Check out the incredible speaker line-up to see who will be joining Marc.

Download The Latest Agenda