ABB have been utilising process mining longer than most other large organisations, and have seen the full potential it can offer, from providing analytical insights to helping achieve operational excellence. Heymen Jansen, Group Vice President, Head of Advanced Process Analytics at ABB, will discuss:

• How process mining has benefited strategies towards overall digital transformation
• ABB’s journey of establishing a “Learning Organisation” culture and how this has driven local Innovation & Continuous Improvement
• How process mining is enabling the Digital Twin of an Organisation (DTO) to optimise a connected view of the digital supply chain

For organisations dealing with large and complex operations and supply chains in the digital era, getting visibility on process performance is only the first step. By tapping into the vast data available and understanding the bigger picture, Process Mining can deliver operational insights that can champion strategic initiatives, such as the digital transformation of an organisation. This panel will explore:

• What visibility, analysis and understanding can Process Mining create around business operating models
• How it affects all end users of an organisation, who will ultimately have insight into how they are performing and what could be improved
• What are the implications of Process Mining working from the single-process level, right up to an organisational, end-to-end level?