16 -18 July 2019
The Westin Alexandria Old Town, Alexandria, VA

Advisory Board

OPEX EXCHANGE 2019

ADVISORY BOARD

The OPEX Exchange is an invitation-only strategic meeting of senior Operational Excellence, Continuous Improvement and Business Transformation decision makers. An intimate, community gathering of some of the leading minds in the space spanning across industry.

At the OPEX Exchange we endeavor to create a compelling, impactful agenda for two days to deliver you real tangible take-always that will result in improved operational efficiencies and process improvement. In our journey to achieve this, we've researched with senior Operational Excellence and Business Transformation executives stretching the depths and breadth of the space.

Every member of our advisory board has been carefully selected for their expertise, experience and knowledge to ensure that the OPEX Exchange is receiving well-rounded advice and delivering you a valuable program for the event. The Advisory Board assist us in researching and developing relevant, timely and thought leading content for the community, as well as guiding us on market trends, industry leaders, high quality contributors and speakers and agenda content for our upcoming 2018 series of events.

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CARL LOBUE JR, PARTNER, LOBUE GROUP

Carl LoBue Jr. is President of LoBue Group Americas. His responsibilities include Sales, Market Development, and Program Management for North and South America. Carl has in excess of 25 years of experience in management consulting across industries. Mr. LoBue’s experiences outside the LoBue Group includes management of a wholesale distribution company and a business software training business. He is an advisor to and Member of a Real Estate acquisition and management company in the Western US.

Mr. LoBue holds a bachelors degree in International Finance awarded from Loyola Marymount University in Los Angeles, CA and a Six Sigma Black Belt Certification from Villanova University.

The LoBue Group is an international management consulting firm. For over thirty-five years, LoBue has employed its Real Experience to achieve Real Results that help our clients outperform their peers. Working alongside our clients, LoBue employs a structured methodology, using process and data analysis and on-sight project management, to implement positive change for customers and employees.

"Real Experience, Real Results" is the LoBue promise to our clients. We apply solid industry experience and a structured methodology to ensure we achieve the desired results.

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CHRISTY HARTNER, SVP ADVISORY SERVICES COMMERCE BANK

Christy Hartner has worked at Commerce Bank for 16 years as Senior Vice President of Commercial Banking Operations and most recently leads the Advisory Services Consulting Group. She has helped drive the maturation of the Business Process Management (BPM) practice by:

  • Establishing a Benefits Realization Approach
  • Creating a Heath Check Protocol
  • Establishing a BPMS Automation Prioritization Plan
  • Creating an ROI Model for the BPM Practice
  • Providing a Cross-Functional Strategic Consulting Team
  • Developing a local BPM Users Group in the Kansas City area (consisting of approximately 40 large companies with an established BPM discipline)

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GREGORY NORTH, FOUNDER & PRESIDENT, GLOBE NORTH

Gregory North has over twenty years of experience leading transformation for global businesses and is founder and President of Globe North, LLC which provides advisory services on process and automation strategy to the private and public sectors. Mr. North is Principal Advisor to the Outsourcing Institute on Digital Transformation and is frequently featured as an expert speaker on the future of work in the digital age. Prior to launching Globe North, he was Chief Process Officer for Xerox Services where he was responsible for design, deployment and optimization of their global operating model and for the Enterprise Transformation Office which managed strategic initiatives. Prior to his tenure as CPO, North was Vice President of Corporate Lean Six Sigma and Business Transformation at Xerox and Senior Vice President of Process Excellence at Fidelity Investments. He is a certified Master Black Belt, ISO 9001 Auditor and graduate of the College of William and Mary.

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AARON STYLES, VP OPERATIONAL EXCELLENCE, THYSSENKRUPP ELEVATOR MANUFACTURING

Aaron Styles is a manufacturing leader with over 20 years of experience leading the pursuit of operational excellence. His career has included roles in industrial engineering, operations engineering, manufacturing operations, ERP implementation, supply chain, Lean consulting, internal logistics, production control, organizational development, and material planning. He has helped 47 companies implement Lean methodologies in over 100 locations in 22 states and seven countries. His expertise extends beyond the technical implementation of Lean methodologies and into the organizational and cultural work that is necessary to deploy and sustain Lean. He has implemented Lean in all areas of the manufacturing enterprise, in diverse industries (automotive, chemical, plastics, heavy industrial, light industrial, food, pipeline, electronics, HVAC, precision machining, and paper). Aaron currently serves as VP of Operational Excellence at thyssenkrupp Elevator Manufacturing, supporting Lean efforts in North and South America.

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CLINT WESTBROOK, VP GLOBAL OPERATIONAL EXCELLENCE, ARAMARK

Clint Westbrook is currently the Vice President for ARAMARK’s Global Operational Excellence Division leading the Mobilization and Field Support teams. Clint joined ARAMARK in November 2004 as Vice President of Operations. He is a veteran in the Hospitality Industry, and he has been associated with high quality Fortune 500 companies, world renowned brands and major venue projects and openings.

Clint’s experience includes 11 years with Darden Restaurant Group, 13 years with The Walt Disney Company as a Director of Resort Operations where Clint participated in 2 major resort openings, the Disneyland Paris Project and the Disney’s 5-star property, the Grand Floridian Beach Resort & Spa. From 1998 – 2003 Clint was with the renowned Chef Wolfgang Puck as Sr. Vice President of Restaurant Operations that included direct oversight of Operations, Training & Development and Talent Acquisition. Clint led the acquisition of a restaurant group in the Northwest as part of his experience. He also led teams in major events that included three (3) Superbowls and two (2) major venue openings.

Clint graduated from NovaSoutheastern University and holds a B.S. in Professional Management. Clint is a past member of the National Restaurant Association Board of Directors and Advisory Boards for Valencia and WebberColleges in Florida. Clint served on the Board of City Year Greater Philadelphia for the 5 years.

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ABOUBACAR CISSOKHO, HEAD OF DISCOVER LEAN CENTER OF EXCELLENCE, DISCOVER FINANCIAL

Aboubacar Cissokho has a track record of successfully completed projects and operational improvement strategies, programs and systems in various organizations throughout the US and overseas in 5 different industries (financial services, steel, airlines, energy and automobile). For over 20 years, he has spearheaded transformational initiatives in the manufacturing and services in leadership positions at Fortune 500 companies such as General Motors, Ford Motor Company, United Airlines, and Discover Financial Services. He is a proven expert in business transformations and project management. He holds a bachelor’s degree in industrial engineering and a dual master’s degree in business administration and engineering from the University of New Haven in Connecticut. He also holds a Lean Six Sigma Master Black-Belt from Villanova University and a PMP certification from the Project Management Institute.

ANGELA GARINGER, DIRECTOR OF CORPORATE SOLUTIONS, THOUGHTEXCHANGE

Angela is a dynamic leader responsible for supporting the client-focused culture of Thoughtexchange by understanding the needs of our corporate partners to determine what success means for them. She leads the corporate sales team to ensure that each one of our corporate partners is able to cultivate a culture of courageous and collaborative leadership to promote transparency and buy-in leading to increased employee engagement and higher productivity. Prior to joining Thoughtexchange, Angela successfully led a cross-functional team of researchers, analysts, account managers, and technology specialists to support transformation and innovation efforts in the private and public sector. Her background in communication and analytics makes her passionate about Thoughtexchange’s ability to partner with corporations to prioritize insights in order to create actionable, data-driven decisions. Outside of work, Angela is an amateur stand-up comedian.

RIC HUGHES, CEO, SYSTEMS ALLIANCE INC

Ric acquired SAI in 2003 with the goal of building a Baltimore based software and consulting services company. SAI has grown to serve a broad portfolio of commercial, healthcare and state & local government clients with a sharp focus on our Clients, our People and our Firm, in that order. SAI’s business model is based on the delivery of long term, easily measured value to our clients and the company has been favored with long term, durable relationships as a result.

Prior to SAI, Ric lead the US Information, Communication and Entertainment Industry IT Solutions Consulting practice for PricewaterhouseCoopers. Prior to PwC, Ric founded, funded and successfully grew several technology and financial services start-ups in Baltimore.

ALEX BACCHETTI, COO, AMITA HEALTH MEDICAL GROUP

J. Alex Bacchetti, M.B.A., is a seasoned healthcare executive with more than 25 years of leadership experience in consulting and health care operations, clinical integration, strategic planning, business transformation, change management, marketing, business development, physician relations, and post-merger integration. Currently, he is serving as the Chief Operating Officer for AMITA Health Medical Group, a multi-specialty physician group of more than 500 providers. Prior to his current role, Alex served as Vice President for Business Transformation for AMITA Health, leading the business transformation and system implementation of a common ERP platform and shared service center across this nine hospital system and medical group, recently formed as a Joint Operating Company between two Chicago area health systems. Previous roles include executive leadership for Clinical Integration and Population Health, and Strategic Planning, Marketing and Business Development for several Chicago-based health systems, as well as seven years consulting with Cap Gemini Ernst & Young and Navigant Consulting in the areas of operations improvement, business transformation and health system strategy. Alex earned his Bachelor’s degree from the University of Illinois at Urbana-Champaign and an M.B.A. from the J.L. Kellogg Graduate School of Management at Northwestern University.