Kwang Cheng Tuang

Business Management - Outsourcing & Intelligent Automation Lead Credit Suisse

Day Two - 21st July 2021

9:00 AM Case Study: The Robotics Journey to Date

 

This session will look to address:

·       Challenges overcome in setting up the RPA capability

·       What digital transformation initiatives have been implemented to support Credit Suisse’s automation journey

·       How the governance frameworks, checks and changes have been reviewed and implemented

·       What’s the next steps for Credit Suisse in terms of maximising technical capabilities and plugging the skills gap to drive innovation