Day One - 20th July 2021

9:00 am - 9:45 am EST Fireside chat: Embedding Innovation – Bridging the Digital Divide

Ben Maxim - Assistant Vice President of Digital Strategy & Innovation, MSU Federal Credit Union


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Ben Maxim

Assistant Vice President of Digital Strategy & Innovation
MSU Federal Credit Union

10:00 am - 10:45 am EST Session Reserved for Blue Prism



11:00 am - 11:45 am EST Session Reserved for Signavio



12:00 pm - 12:45 pm EST Session Reserved for ABBYY



1:00 pm - 1:45 pm EST Fireside Chat: A 360 approach to Process Excellence in 2021

Sheila Montney - AVP, State Farm

ü Reflecting on the work Sheila has done with the Shingo Institute – explaining the work carried out and the theoretical application

ü Embedding a certain culture that can underpin success, what does this look like?

ü It starts at the top – assessing the importance of C-suite leadership and driving change management and mindset shifts

ü Department restructures – what does the future for Finance look like?

  • ü How to navigate employees through complexity, change and tech adoption?
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Sheila Montney

AVP
State Farm