Peter Tow

Director, Strategic Projects, Implementation and Improvements University of Western Sydney

Peter leads the Project Management Office and implementation of Strategic Projects for Western Sydney University and is a transformational leader in the service management space. His background includes environmental engineering, economics and project management, and for the University he has delivered a number of strategic projects around shared services, academic structural reform and digital transformation. Always looking for a way to build a better mousetrap, his experience ranges from Engineering and Project Management to Economics and the delivery of Humanitarian Aid projects.

Day Two : 12 May 2021

11:30 AM Using Shared Services as an enabler rather than an outcome to create a foundation for Digital Transformation

  • Taking an enterprise-wide approach to transformation to breach silos
  • Balancing customer experience versus Creating Productivity
  • Using a genuine partnership approach to unlock value.