Mike Fitzmaurice, WEBCON's Chief Evangelist and VP - North America, has three decades of product, consulting, evangelism, engineering, and IT management expertise in workflow/business process automation, citizen development, and low-code/no-code platforms and strategies. His tenure at Microsoft included birthing and driving SharePoint’s technical product management throughout its first decade.
This session will take you through examples from real-world companies in which the critical factor behind digital transformation turned out to be the one least expected: the oft-maligned IT department. A legion of disconnected one-off automation efforts solves short-term problems, but often at the expense of long-term excellence. Mistakes, missed opportunities, and wasted time & effort are all but inevitable when the implicit strategy (or lack thereof) is to bypass IT. The good news is that, with a different mandate, toolset, and approach, IT can be both a partner in innovation — and sometimes even lead it. We will be discussing: