Technology is nothing without the people who use it to create new, lasting innovation. But when it comes to organizational change and digital transformation, adopting the latest tech is the top priority, even if the most significant change may come from nurturing grassroots ideas instead of blue sky thinking. In Jabil, we are focusing on process-driven innovation that keeps synergy where employees are being heard - not just by their peers but by the organization. Giving people on the factory floor a means of communicating their ideas directly through this ‘one-to-few, few-to-many’ model (one employee to a few experts, a few experts to the whole company) also makes it “easier for innovative changes to be brought into day-to-day operations,”. JBL drives innovation equipped with the direct needs coming from employees by focusing on: