J-M Erlendson is a Business Process Architect, Methodology Specialist, Conference Speaker, and Transformation Engineering Lead with over 15 years of experience in Business Process Management (BPM), Enterprise Architecture, Supply Chain Management and Project Management, helping clients develop and implement business process frameworks, hone process-centric strategies, and execute process improvement and architecture modernization projects. J-M is a process and EA tools expert and high-level trainer with years of experience in documentation, simulation, analysis, improvement and as a vehicle for change management. He has consulted for a variety of clients globally, across public sector, retail, utilities, manufacturing, telecom and oil and gas