Why OPEX and Business Functions Need to Unite to Achieve Transformation

28 - 30 September, 2020 | Amsterdam, The Netherlands

2019 World-Class Content

Logistics Automation and Service Processes

Logistics Automation and Service Processes

Case Study by our sponsor, Comidor

Lead the Change

Lead the Change

What does it truly take to drive process excellence in a commercial organization? With commentary from Xavier Fenard, Head of Process Management at world leading steel manufacturer ArcelorMittal Europe Flat Products, we summarise a decade’s worth of first-hand knowledge on the successful enhancement of organisational performance.

Uncover this exclusive guide to discover the essential elements for the delivery of a successful process management system, as well as:

  • How to put the philosophies of process governance into action.
  • The value of a bottom-up communications model in the improvement of operations and performance.
  • Predictions for the next big technologies in process management for mature organisations.
Automation and Digitisation: Laying the successful foundation for process excellence

Automation and Digitisation: Laying the successful foundation for process excellence

Discover how to:

  • Embrace process excellence by setting yourself up with automation and digitalisation
  • Conceptualising and delivering the digital transformation and robotic automation agenda for Barclaycard back office operations – portfolio of c. £13m of strategic investment secured in 2017
  • Successfully deliver an in-year cost benefit of £5.1million against a target of £4.5 milliion in 2016, £2.8 million against a target of £1.6 million in 2015 for global business solutions business in Barclaycard
  • Digital interfacing with customers and making life simpler for the front office
  • Optimise senior management engagement in your project
Speak the Language of Next Generation Leaders

Speak the Language of Next Generation Leaders

How can leaders establish a culture of continuous improvement to drive change, innovation and sustainability in their organisations?


>> Discover the key to being a world-class leader