• 12 years OE experience gained within production, distribution and service related organisations
• Proven track record of leading strategic change and senior stakeholder engagement
• Certified Black Belt:
o Leads OE deployment within Justice & Immigration
o Practical application of Lean Six Sigma on a diverse range of processes
o Results driven and people focused to deliver successful change
o Experienced OE trainer and coach
· How Serco designed and implemented a unique service offering within the worldwide justice sector
· The benefits of YB training prisoners, providing them with development opportunities, aiding their rehabilitation and resettlement.
· Discussing the improvements the prisoners made within their prison environment, improvements to safety, quality, delivery and people.