Matteo Passera

Director, Digital and Business Transformation Roche

Conference Day Two - Wednesday September 30th, 2020

Wednesday, September 30th, 2020

12:30 PM Case Study – Developing an Internal Consulting Firm to Raise the Bar on Customer Experience

·        The internal approach to customer excellence

·        Truly proactively serve customers by identifying and addressing needs before customers are aware of them

Approaching customer experience in a compliance driven environment with agility

Check out the incredible speaker line-up to see who will be joining Matteo.

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