Emily Viarnaud

Operational Excellence Manager Costa Coffee

Conference Day Three - Thursday 1st October, 2020

Friday, January 10th, 2020

10:00 AM Panel Discussion – Sustaining Your OPEX Improvements by Focusing on Long-Term Mindset and Behavior Transformation

·        Creating the business environment support needed to sustain an improvement culture

·        How culture can be adopted through a grassroots movement rather than a top-down approach 

·        How to identify the root-cause of resistance and the reasons why organizational culture won’t stick 

Working with the organization to shape a culture rather than replace a culture 

Check out the incredible speaker line-up to see who will be joining Emily.

Download The Latest Agenda