Virtual Interactive Discussion Group Day / Power 10 Sessions - Tuesday 6th October, 2020

Virtual IDG Track A: Strategy

10:30 am - 12:00 pm IDG A: Realign the Organization With End-to-End Holistic Transformation

·        Restructure towards business agility, adaptability, accountability and openness

·        The role of leadership in developing holistic enterprise-wide transformation, and the OPEX building-blocks to get the organization there 

Virtual IDG Track B: Technology

10:30 am - 12:00 pm IDG B: Creating and Executing a Transformation Roadmap For Exponential Business Growth

·        How to get quicker, more meaningful OPEX results by re-strategising your transformation roadmap 

·        Realign stakeholder and customer and workforce needs with your transformation strategy

11:30 am - 12:30 pm Break

Virtual IDG Track A: Strategy

1:00 pm - 2:30 pm IDG C: Connecting Business Activity to Customer Value in the Age of Software
Thomas Paider - Vice President, End User Solutions, Nationwide Insurance
Michael Orzen - President, Mike Orzen & Associates
Peg Pennington - President, MoreSteam

We’re living in the Fourth Industrial Revolution, in the Golden Age of Software Development. A time when seemingly there is an app for everything. Technical innovation abounds, but so do new problems. Do the problem-solving principles we perfected in the Age of Mass Production still apply? We think so. But certain adjustments to proven techniques must be made to enable adaptation and competitiveness. And strategic and operational alignment of individuals, teams, and leaders remains paramount. 

In this discussion, we’ll cover topics including how management and production systems must align to deliver superior results for your customers. We’ll explore the importance of creating and sustaining leader standard work, utilizing huddle boards, making value streams visible, tracking disruptions and implementing daily accountability. Regardless of industry, participants will walk away with insights and practical, achievable practices. 

●    Which approaches improve organizational culture, service quality, speed and customer satisfaction?

●    What actions support development of an effective lean management system?

●    How do lean management and production systems enable innovation and change management?

●    What behaviors demonstrate leadership commitment, engagement and respect for the people who do the work?

●    What actions help to develop strong critical thinking and problem-solving skills?


Thomas Paider

Vice President, End User Solutions
Nationwide Insurance


Michael Orzen

Mike Orzen & Associates


Peg Pennington


Virtual IDG Track B: Technology

1:00 pm - 2:30 pm IDG D: Visualisation & Effective Process Transformation: Engaging the Remote Team & its Stakeholders
Elke Hollmann - Head of Global Process Development, Stratec Group

  • How to use visualisation tools and models to communicate, understand and drive complex process change
  • The additional change management challenges inherent in any business transformation across a remote workforce, including maintaining the end-state vision and engaging the executive sponsor


Elke Hollmann

Head of Global Process Development
Stratec Group

2:30 pm - 3:30 pm Break

Virtual IDG Track A: Strategy

3:30 pm - 5:00 pm IDG E: Benefits Derived From a Revised Approach to RPA and Intelligent Process Automation Deployment

·        RPA plays a fundamental role in the future of workplace automation, what are major lessons learned after the end of the hype?

·        How to significantly increase Intelligent RPA implementation ROI? 

Virtual IDG Track B: Technology

3:30 pm - 5:00 pm IDG F: Taking BPM to the next level

·        Generate real-time visibility of your organisation using data to understand and improve your day to day processes

·        Ensuring your processes are a true reflection of your company’s work and activities

·        Improve process compliance through a balanced use of “carrot and stick”.

·        Use process mining to give your business process management a new lease of life

5:00 pm - 5:00 pm Interactive Discussion Group and Power 10 Sessions Close