OPEX Week Summer 2019: Delivering operational transformation through process improvement and digital excellence 

•    Increasing business value and sustainable improvement through customer-centric OpEx strategies

•    Design thinking to inspire a different way of working, and drive innovation

•    Drive increased efficiency and speed through technology adoption and enhancing digital capability

•    Engage and empower: Developing and sustaining a high performance culture

•    Leadership and its importance to inspire continuous improvement, and sustain new ways of working 


This year we saw 60+ inspirational speakers from the worlds leading brands come together for a fantastic 4 days in San Diego. We got the opportunity to learn how they are enhancing customer experiences through their OPEX program. 

What we got up to at OPEX Summer 2019

Core Themes for OPEX Summer: Business Transformation Leaders Summit

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Customer-centric OpEx strategies
Increasing business value and sustainable improvement through customer-centric OpEx strategies 

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Design thinking
Design thinking to inspire a different way of working, and drive innovation

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Technology Adoption and Enhancing Digital Capability
Drive increased efficiency and speed through technology adoption and enhancing digital capability 

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Engage and empower: Developing and sustaining a high performance culture

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Leadership
Leadership and its importance to inspire continuous improvement, and sustain new ways of working

2019 Speakers

Robert Abel

Robert Abel

General Manager - Focused Improvement/Continuous Improvement - Supply Chain

Walmart

Joshua Beaudry

Joshua Beaudry

Chief Executive Officer

LPSTK

Suryendu Bhattacharya

Suryendu Bhattacharya

Senior Vice President, Business Strategy

US Bank

Amber Brown

Amber Brown

Director, Strategic Initiatives

Union Bank

Cora Creed

Cora Creed

Vice President, Strategic Program Office

Universal Music Group

Jennifer Hurst

Jennifer Hurst

Global Performance Excellence Leader

Nielsen

Kristine Jarema

Kristine Jarema

Director, Global Project Excellence

Colorcon

Michael Meyer

Michael Meyer

Vice President, Customer Experience and Operational Excellence

Greater New York Insurance Companies

Patrick Schultz

Patrick Schultz

Vice President, Performace

Veolia

The Summit in Numbers

70+

Speakers

80%

Practitioners

0

Sales pitches

30+

Interactive sessions

Plus OPEX Week Summer: Transformation Leaders Summit is:


Progressive:

Focus on strategic value based OPEX breakthroughs to achieve 10x improvements

Innovative:

Putting digital at the heart of operational excellence and transformation

Interactive:

Learn by participating with brand new formats (TED talks, IDGs, Scribes)

Inspirational:

The big ideas from speakers who will show you how to think differently

Fun:

Party with PEX in the summer sun with drinks receptions and networking!

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Community:

Generating insights from growing 140,000 community members