August 26 - 29, 2019 | San Diego
Shane Wentz, Former Director, Continuous Improvement at Radial
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Shane Wentz

Former Director, Continuous Improvement

Check out the incredible speaker line-up to see who will be joining Shane.

Download The Latest Agenda

Conference Day 1 - 08/27/2019

Tuesday, August 27th, 2019

11:45 AM Establish metrics for your continuous improvement strategy

  • Process specific performance vs enterprise unified performance focus across the business
  • Measure customer experience and overall satisfaction
  • How to establish employee development and engagement
  • Learn how to add visual management to your work place
  • Understand what makes a bad KPI - assessing the quality of your KPIs