Vice President, Customer Experience and Operational Excellence
Greater New York Insurance Companies
Conference Day 2 - 08/28/2019
Wednesday, August 28th, 2019
Developing an RPA strategy: The key components (e.g. scope, scale, ROI potential, etc.) Implementing an RPA program: Vendor selection, internal structure & roles, change management, etc. Managing an RPA program for maximum benefits: Governance structure and documentation,quantifying impacts, etc.