San Diego, California | August 24 - 26, 2020

Christy Hartner

Senior Vice President Commerce Bank

Christy Hartner has worked at Commerce Bank for 18 years, recently leading the Advisory Services Consulting Group within Information Technology.  It consists of Business Process Management (BPM), Business Strategy Execution, and General Consulting (focusing on Change Management, Customer Experience, etc.).   Her accomplishments include:   

                                Creating a Heath Check Protocol

                                Developing a BPMS Automation Prioritization Plan

                                Formalizing an ROI Model for the Consulting Practice

                                Providing a Cross-Functional Strategic Consulting Team

Founding a local Operational Excellence Users Group (approximately 50 large companies with an established business process and architecture disciplines).


Previously, Christy worked at the Federal Reserve Bank of Kansas City, and has over 30 years of banking experience.

Conference Day 2 - 08/28/2019

Wednesday, August 28th, 2019

1:35 PM Develop an evolutionary operational excellence strategy to avoid stagnant growth

  • Develop your journey map: understanding the evolution of the value chain
  • How to model networks for continuous improvement
  • Where to go when the value chain has exploded beyond the organization

Women Leaders in OPEX and Business Transformation Focus Day - 08/29/2019

Thursday, August 29th, 2019

Check out the incredible speaker line-up to see who will be joining Christy.

Download The Latest Agenda