August 26 - 29, 2019 | San Diego
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Bao Do


Business Architect
Wells Fargo

Pre-Conference Workshop Day

Monday, August 26th, 2019


12:00 PM Workshop F: Surviving disruption and thriving under pressure: Take an end-to-end view of your value stream to define your OPEX Roadmap

  • Move away from only leading point or local improvements towards a larger scale approach, end-to-end value
  • Plan and align your initiatives to the business goals and imperatives
  • Drive a sense of purpose and a common thread in your improvement efforts
  • Learn to expand your transformation focus enterprise-wide through collaboration – driving new opportunities within the business, and piloting new initiatives to determine eligibility

Conference Day 1

Tuesday, August 27th, 2019


2:25 PM Moving towards a client facing future through digitization

  • Exploring technology excellence through customer insight
  • Adapting the global delivery model for regional operations
  • Re-designing customer touch-points for seamless customer experience

Check out the incredible speaker line-up to see who will be joining Bao.

Download The Latest Agenda