Leaders are now not only responsible for technological transformation, but also cultural transformation. As some begin to innovate and change workplace culture for the better, there is still a long way to go and many obstacles to consider, including the need to shift mindsets, attract new talent and incentivize leadership to create cultural change. 

Ahead of OPEX Week Summer 2022, we spoke exclusively to Parul Saini, Director of Business and Enterprise Applications at Uber, Jan Hochfeld, Director - Operational Excellence Lead at Bank of America and Stephane Deblock, Director, Business Process and Change Management at Kaiser Permanente, about how they are transforming workplace culture, to help you deliver diversity, equity and inclusion for your organization. 

Read more and discover: 

• Key initiatives for transforming workplace culture 
• How to overcome resistance to change 
• Predictions for the future of the workplace 

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The technological landscape is becoming ever more complex, with transformation leaders looking to integrate automation technologies into their wider strategy and combine these with other, more advanced technologies ((machine learning (ML), natural language processing (NLP) etc.)) and data platforms, to enable a holistic enterprise-wide change. However, this comes with its challenges including utilizing technologies in unison with one another, accurately measuring the success of programs, a lack of data visibility and accessibility, as well as optimizing gains from current process automation. All of these factors make taking your digital transformation to the next level more important now than ever before.

Ahead of OPEX Week Summer 2022, we spoke exclusively to Jose Teixeira, Director of Process Management and Center of Excellence North America at Ericsson and Hillel Lehmann, Vice President, Head of Transformation at Nestlé Health Science, about the impact of the last 18 months on their digital transformation journey, how they have overcome the greatest challenges and transitioned to the next level of digital transformation, their predictions for changes in digital transformation trajectory and the benefits of a more holistic and interoperable transformation program, to help you achieve ground-breaking results for your organization.

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Organizations are increasingly recognizing the need to adapt and transform to remain competitive and resilient in the face of rapidly changing market dynamics, technological advancements, and evolving customer expectations. However, obtaining the support and commitment of C-suite executives for these transformation efforts can be complex and multifaceted.

One of the primary challenges that leaders face in obtaining C-suite buy-in is conveying the ROI of the proposed changes. This can be especially difficult when the benefits of transformation are not immediately apparent or tangible, or when the costs associated are high and can stunt the transformation plan in its tracks. 

Ahead of OPEX Week Summer: Transformation Leaders’ Summit 2023, we spoke exclusively to Kavitha Parthasarathy, Executive Director, Commercial Analytics & Forecasting, Gilead Sciences about how to convey true ROI for transformation initiatives to obtain C-suite buy-in. 

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• How to overcome the biggest challenges in obtaining C-suite buy-in for transformation 
• How to quantify the quantifiable benefits of transformation 
• How to communicate the non-quantifiable benefits of transformation 

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Generative AI can help achieve this by automating repetitive tasks, generating new ideas and solutions, and streamlining workflows. Additionally, the use of generative AI can improve the quality of products and services, making them more competitive in the market. Ultimately, leveraging cutting-edge technologies like generative AI can help lean organizations stay ahead of the curve and achieve their goals with greater speed and accuracy. 

Ahead of OPEX Week Summer: Transformation Leaders’ Summit 2023, we spoke exclusively to Stephane Deblock, Head of Operational Excellence - Finance Transformation, Meta about how he is planning to leverage generative IA in lean environments, to help you drive technological transformation and stay ahead of the curve. 

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Strong planning and execution are crucial to set the stage for a successful transformation process. It also allows organizations to be more agile and adaptable as they face new challenges and opportunities, enabling them to pivot quickly, maximize resources, and operate as effectively as needed. Without a strong foundation, transformation efforts can become disjointed and ineffective, leading to wasted time and resources, as well as frustration and disengagement among employees. 

Ahead of the OPEX Week Summer: Transformation Leaders’ Summit, we spoke exclusively to David Atkinson, SVP and Chief HR Officer for Advocate Health’s Midwest Region, which includes the care delivery brands of Advocate Health Care in Illinois and Aurora Health Care in Wisconsin. We discussed his experience with large-scale organization design, structural architecture in mergers and acquisitions and laying the foundations for successful transformation. 

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• David’s experience with pre-transformation planning 
• How organizational structure has played a part in the success or failure of transformations 
• The greatest challenges when trying to ensure strong foundations and planning for successful transformation 
• How to go about building the evidence base for business transformation projects 
• The common mistakes organizations make when laying the foundations for successful transformation and how to avoid these 
• The top lessons learned from laying a strong foundation 
• Key advice for ensuring a strong infrastructure, strategy, governance and organizational structure to support successful transformation 

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Ahead of OPEX Week Summer: Transformation Leaders’ Summit 2023, we asked Prakash Kewalramani, Senior Director Data Governance, WWE how he is planning to leverage generative IA in lean environments, to help you drive technological transformation and stay ahead of the curve. 

Read more and discover: 

• Prakash's experience using generative AI at WWE 
• The predicted hurdles when leveraging AI in lean environments, and how to overcome these challenges 
• How leaders determine which tasks or processes are best suited to generative AI 
• How leaders ensure generative AI doesn't disrupt existing workflows 
• How to measure the effectiveness of generative AI and which metrics to track 
• The level of technical expertise required to implement and manage generative AI 
• How leaders can ensure that employees are adequately trained and supported 
• Key advice for leaders considering leveraging generative AI in a lean environment 
• The impact of generative AI on the future of operational excellence 

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