Featured Download

OPEX Summer  | Benchmarking Report 2019 | Developing Trends

OPEX Summer | Benchmarking Report 2019 | Developing Trends

Do you want to know the biggest challenges to businesses this year? Or how businesses are responding to digital transformation? Which strategies are proving successful – and which are a waste of time and money? 

We have compared the results of last the 2018 People v Process report for OPEX Summer and found that; since last year, the pain points have changed, RPA has come of age and management are embracing digital transformation.  

OPEX Summer Leaders Benchmarking Report contains key insights on the trends that are shaping the business landscape today and in the coming months – and it’s FREE to download.  


Putting the customer at the heart of your OPEX journey - an interview with Nicole Raimundo, CIO

Putting the customer at the heart of your OPEX journey - an interview with Nicole Raimundo, CIO

The Town of Cary has been completely transformed. It has become more efficient and effective than ever before - thanks to a new customer-centric strategy focusing solely on the needs ot the citizens.

We spoke with Nicole Raimundo, the Chief Information Office for the Town of Cary and orchestrator of change to discuss in more detail...


An interview with Chris Glover from Walmart

An interview with Chris Glover from Walmart

If your business is surrounded by hostile enemies, think about Walmart: making changes in such a large organization is difficult, and competitors are keen to get a slice of the action, whether that’s through competing on  price or convenience. Is the traditional supermarket struggling to keep up?

Chris Glover, Vice President Supply Chain Performance, Walmart NA, talks about changing customer behaviour, external threats and how operational excellence is rising to the challenges. We look key aspects of customer psychology, the risks of failure, and how attitude and culture really do make a difference to the success of a business. 


OPEX Summer | Leadership in Operational Excellence

OPEX Summer | Leadership in Operational Excellence

Leadership in Operational Excellence – Process Improvement Leaders: With Jennifer Hurst and Maddy Del Monte

It’s important to understand what it takes to be a successful leader. So we’ve spoken with two process improvement leaders, with years of experience between them, to help you understand what it takes to be a successful leader for your team and for the business.


Creating the Ideal BPM Focused Organization

Creating the Ideal BPM Focused Organization

In this article, we speak with Matthew Morgan to discuss how organizations can ensure they are implement Business Process Management (BPM) effectively within their business. Matthew shares his insight into the importance of designing organizations to be centred on the function, as well as taking time to plan and define what you want the function to achieve. But above all, utilizing BPM comes with recruiting the right people for the job. Read on to discover: 

  •          What BPM can do for your business
  •          The steps you should take to ensure you’re creating a tailored BPM strategy
  •         As well as ensuring how to recruit the right people for your BPM project.
Utilizing RPA to Support your Business Mission

Utilizing RPA to Support your Business Mission

In this exclusive interview, we spoke with Joshua Beaudry the Founding Director of LPSTK, a non-profit organization and former VP of Process Engineering and RPA at the Bank of America. Joshua shares with us how RPA can help to transform start-ups and non-profits in comparison to larger, legacy organizations as well as sharing LPSTK’s business mission.

OPEX Summer | Key Themes | Summit Report 2018

OPEX Summer | Key Themes | Summit Report 2018

OPEX Summer Business Transformation Leaders Summit!


Powered by the PEX Network, all the speakers, attendees, and sponsors at OPEX Summer over three days made plans on how to drive business transformation and operational excellence through people, technology and process.

OPEX Summer included leading brands such as American Express, Dun & Bradstreet, State Street and VMWare covering key areas from strategy alignment, culture transformation, and design thinking to digital transformation.

Download the Show Report to see the key themes and learning that came from OPEX Summer 2018, and what to look forward to in 2019!

OPEX Summer 2018 | Business Case of benefits and why attend

OPEX Summer 2018 | Business Case of benefits and why attend

Find out how you can benefit from attending OPEX Summer Week Business Transformation & Leaders Summit. 

Download the business case today 

OPEX Summer | Benchmarking Report 2018: PROCESS OR PEOPLE?

OPEX Summer | Benchmarking Report 2018: PROCESS OR PEOPLE?

In the OPEX Summer Leaders Summit Benchmarking Report, our industry-wide survey (taken by 200 OPEX professionals) asked whether process is getting the upper hand, or whether people still matter.

In this report we look at how the cultural changes of the last few years are impacting on leadership and explore how reputation management has become a key part of the story. 


OPEX Summer  | Investigates the New Wave of BPM

OPEX Summer | Investigates the New Wave of BPM

Digital technologies are causing a revolution in Business Process Management (BPM), making it a must-consider for any operational excellence professional. BPM is a discipline that helps companies monitor, manage and optimize their process performance through specially designed IT applications.

BEYOND THE HYPE Machine Learning for Manufacturing Performance

BEYOND THE HYPE Machine Learning for Manufacturing Performance

Minitab helps companies and institutions to spot trends, solve problems and discover valuable insights in data by delivering a comprehensive and best-in-class suite of data analysis and process improvement tools.

Experts decipher People vs. Process in OPEX | Summer

Experts decipher People vs. Process in OPEX | Summer

We spoke to Operational Excellence professionals Dr. Cindy Young, Program Manager at McKean Defense and Mikael Scott, Senior Product Manager at Amazon, to see whether they rely on people or process most to transform their organizations and help reach new levels of customer-centricity.

OPEX Summer 2018 | Sample Delegate List of Attendees

OPEX Summer 2018 | Sample Delegate List of Attendees

Download for a snapshot of logos and job titles attending OPEX Summer Leaders Summit
OPEX Summer | Why Success Can Make You More Likely to Fail

OPEX Summer | Why Success Can Make You More Likely to Fail

There was one sure way that Drucker knew that an organization or a company was going to fail. Find out from William Cohen why success can make you more likely to fail.
Enabling the enterprise of the future through next generation process

Enabling the enterprise of the future through next generation process

Market volatility. Global, digitized customers. Data proliferation. All of this coupled with unprecedented operational, regulatory and economic pressures  are business threats.

Take a look at this neat info graphic exploring how the intersection of data, digital processes and performance are being transformed.



OPEX Excellence 10 vital skills to help your team

OPEX Excellence 10 vital skills to help your team

10 Leadership skills to master to acheive process excellence.

Delivering a customer-centric operating model and end-to-end process improvement is increasingly important in today's increasingly digitally led environment.

Sonner or later your team will need to be ready to compete.

Optimise these 10 skills to elad your team to a culture of continuous improvement.


OPEX Summer | The Path to Process Excellence is Leadership

OPEX Summer | The Path to Process Excellence is Leadership

Emerging technology trends such as data analytics and RPA, amidst increasing business demands to be faster and more efficient to compete in the ever-evolving marketplace requires a new host of skills from today’s leaders.

But what does it take to lead in this new environment? Four experts explain the key leadership principles behind improved performance in today’s digital workforce.

Ultimate Guide To Business Transformation Failure

Ultimate Guide To Business Transformation Failure

Download your exclusive copy "The Ultimate Guide to Business Transformation Failure And How to Avoid It" to learn what will cause your organization’s business transformation to become a statistic, and what you can do about it before you even press ‘go’.