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OPEX Summer Post Show Report 2019

OPEX Summer Post Show Report 2019

If you were fortunate enough to attend OPEX Summer: Business Transformation Leaders Summit 2019 then you wouldn't be surprised to hear that the event was a great success! However if you couldn't attend, discover what happened over the course of four days in San Diego with our Post Show Report and see what were talking about.

See our highlighted keynotes and interactive discussion groups, where the majority of our delegates came from, the top industries of attendees, what the sunny drinks reception looked like and how you could sign up to 2020!

Leadership in OPEX: Strategy Initiative Leaders at OPEX Summer

Leadership in OPEX: Strategy Initiative Leaders at OPEX Summer

Strategy Initiative Leaders - with Amber Brown, MUFG Union Bank N.A and Laurie Brooks, Kellogg Company we look at:

  • Describing their leadership journey and how they achieved their successes
  • The challenges they have faced along the way and how they overcame these
  • The traits a strategic innovative leader must have to succeed
Continuous Improvement Leaders | An interview with Jim Hinderks, Hertz and Ewan Goddard, Voya Financial

Continuous Improvement Leaders | An interview with Jim Hinderks, Hertz and Ewan Goddard, Voya Financial

In a time when Leadership is one of the most important aspects of a successful improvement initiative, it’s important to know what it takes to be a good leader. We spoke with two successful leaders from Hertz and Voya Financial to discover:

  • What are the key traits of a successful continuous improvement leader
  • The successes and challenges you will face as a leader
  • Essential advice from one leader to another 
Change Fatigue, Your Guide To Recovery

Change Fatigue, Your Guide To Recovery

Too many changes can leave anyone feeling demoralized, unmotivated and stressed – change fatigue, in other words. We asked some leading names from the OPEX world for their opinion on how change fatigue happens, how you can identify it early, and what steps you can take to manage it.



OPEX Summer 2019 | Sample Delegate List of Attendees

OPEX Summer 2019 | Sample Delegate List of Attendees

Want to see who you would be networking with at this years' OPEX Summer? Download the 2019 Sample Attendee list to see

The Ultimate Guide to Leadership in Operational Excellence

The Ultimate Guide to Leadership in Operational Excellence

We, OPEX Summer, spoke to a number of Operational Excellence leaders to learn about just what it takes to be a successful leader in a varied environment. Six of the top leaders from such companies as: Nielsen, Hertz, MUFG Union Bank N.A, Kellogg Company and Voya Financial have shared with us their successes and challenges as well as the best advice they have received in order to put together the Ultimate Guide to Leadership in Operational Excellence.

OPEX Summer  | Benchmarking Report 2019 | Developing Trends

OPEX Summer | Benchmarking Report 2019 | Developing Trends

Do you want to know the biggest challenges to businesses this year? Or how businesses are responding to digital transformation? Which strategies are proving successful – and which are a waste of time and money? 

We have compared the results of last the 2018 People v Process report for OPEX Summer and found that; since last year, the pain points have changed, RPA has come of age and management are embracing digital transformation.  

OPEX Summer Leaders Benchmarking Report contains key insights on the trends that are shaping the business landscape today and in the coming months – and it’s FREE to download.  


Putting the customer at the heart of your OPEX journey - an interview with Nicole Raimundo, CIO

Putting the customer at the heart of your OPEX journey - an interview with Nicole Raimundo, CIO

The Town of Cary has been completely transformed. It has become more efficient and effective than ever before - thanks to a new customer-centric strategy focusing solely on the needs ot the citizens.

We spoke with Nicole Raimundo, the Chief Information Office for the Town of Cary and orchestrator of change to discuss in more detail...


An interview with Chris Glover from Walmart

An interview with Chris Glover from Walmart

If your business is surrounded by hostile enemies, think about Walmart: making changes in such a large organization is difficult, and competitors are keen to get a slice of the action, whether that’s through competing on  price or convenience. Is the traditional supermarket struggling to keep up?

Chris Glover, Vice President Supply Chain Performance, Walmart NA, talks about changing customer behaviour, external threats and how operational excellence is rising to the challenges. We look key aspects of customer psychology, the risks of failure, and how attitude and culture really do make a difference to the success of a business. 


OPEX Summer | Leadership in Operational Excellence

OPEX Summer | Leadership in Operational Excellence

Leadership in Operational Excellence – Process Improvement Leaders: With Jennifer Hurst and Maddy Del Monte

It’s important to understand what it takes to be a successful leader. So we’ve spoken with two process improvement leaders, with years of experience between them, to help you understand what it takes to be a successful leader for your team and for the business.


Creating the Ideal BPM Focused Organization

Creating the Ideal BPM Focused Organization

In this article, we speak with Matthew Morgan to discuss how organizations can ensure they are implement Business Process Management (BPM) effectively within their business. Matthew shares his insight into the importance of designing organizations to be centred on the function, as well as taking time to plan and define what you want the function to achieve. But above all, utilizing BPM comes with recruiting the right people for the job. Read on to discover: 

  •          What BPM can do for your business
  •          The steps you should take to ensure you’re creating a tailored BPM strategy
  •         As well as ensuring how to recruit the right people for your BPM project.
Utilizing RPA to Support your Business Mission

Utilizing RPA to Support your Business Mission

In this exclusive interview, we spoke with Joshua Beaudry the Founding Director of LPSTK, a non-profit organization and former VP of Process Engineering and RPA at the Bank of America. Joshua shares with us how RPA can help to transform start-ups and non-profits in comparison to larger, legacy organizations as well as sharing LPSTK’s business mission.

Experts decipher People vs. Process in OPEX | Summer

Experts decipher People vs. Process in OPEX | Summer

We spoke to Operational Excellence professionals Dr. Cindy Young, Program Manager at McKean Defense and Mikael Scott, Senior Product Manager at Amazon, to see whether they rely on people or process most to transform their organizations and help reach new levels of customer-centricity.

OPEX Summer 2018 | Sample Delegate List of Attendees

OPEX Summer 2018 | Sample Delegate List of Attendees

Download for a snapshot of logos and job titles attending OPEX Summer Leaders Summit
OPEX Summer | Why Success Can Make You More Likely to Fail

OPEX Summer | Why Success Can Make You More Likely to Fail

There was one sure way that Drucker knew that an organization or a company was going to fail. Find out from William Cohen why success can make you more likely to fail.
Enabling the enterprise of the future through next generation process

Enabling the enterprise of the future through next generation process

Market volatility. Global, digitized customers. Data proliferation. All of this coupled with unprecedented operational, regulatory and economic pressures  are business threats.

Take a look at this neat info graphic exploring how the intersection of data, digital processes and performance are being transformed.



OPEX Excellence 10 vital skills to help your team

OPEX Excellence 10 vital skills to help your team

10 Leadership skills to master to acheive process excellence.

Delivering a customer-centric operating model and end-to-end process improvement is increasingly important in today's increasingly digitally led environment.

Sonner or later your team will need to be ready to compete.

Optimise these 10 skills to elad your team to a culture of continuous improvement.


OPEX Summer | The Path to Process Excellence is Leadership

OPEX Summer | The Path to Process Excellence is Leadership

Emerging technology trends such as data analytics and RPA, amidst increasing business demands to be faster and more efficient to compete in the ever-evolving marketplace requires a new host of skills from today’s leaders.

But what does it take to lead in this new environment? Four experts explain the key leadership principles behind improved performance in today’s digital workforce.

Ultimate Guide To Business Transformation Failure

Ultimate Guide To Business Transformation Failure

Download your exclusive copy "The Ultimate Guide to Business Transformation Failure And How to Avoid It" to learn what will cause your organization’s business transformation to become a statistic, and what you can do about it before you even press ‘go’.