OPEX Summer | Experts Decipher: People vs. Process

OPEX Summer | Experts Decipher: People vs. Process

We spoke with operational excellence professionals Cindy Young, Theater Mission Planning Center (TMPC) Curriculum Developer and Instructor of Leidos and Mikael Scott, Senior Product Manager at Amazon, to see whether they rely more on people or process to transform their organizations and help reach new levels of customer centricity.


Please note: That all fields marked with an asterisk (*) are required.