San Diego, California | August 24 - 26, 2020

Experts decipher People vs. Process in OPEX | Summer

Experts decipher People vs. Process in OPEX | Summer

We spoke to Operational Excellence professionals Dr. Cindy Young, Program Manager at McKean Defense and Mikael Scott, Senior Product Manager at Amazon, to see whether they rely on people or process most to transform their organizations and help reach new levels of customer-centricity.


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