Generation Z, born from the mid 1990s, are bringing completely new challenges to legacy and start-up businesses alike. Instead of being thrown off by the energy of this new generation, William Begeny, the current Senior Vice President of Digital Transformation at Edelman, believes that empowering this generation could completely transform your business.
Strategy Initiative Leaders - with Amber Brown, MUFG Union Bank N.A and Laurie Brooks, Kellogg Company we look at:
Lean has been a core part of Process Excellence for years and has been the plank of many a successful career: think of all those Black Belt and Master Black Belt courses on offer at business schools, not to mention adorning the profiles of members on LinkedIn. So we asked some of the leading lights of PEX - many of them deeply embedded in the world of Lean Six Sigma - a provocative question: has Lean had its day?
Hear from multiple OPEX experts as they delve into the conversation of what is the future of Lean and how has the idea and practice changed.
In a time when Leadership is one of the most important aspects of a successful improvement initiative, it’s important to know what it takes to be a good leader. We spoke with two successful leaders from Hertz and Voya Financial to discover:
Ahead of the Design thinking Workshop Day at OPEX Summer, we spoke with Karen Tilstra and Richard Paul of the Florida Hospital Innovation Lab to discuss the importance of design thinking in the 21st century. Giving us an insight into the success of their Innovation Lab, discover how design thinking can transform the basis of your business with two thought leaders who are moving ahead of the innovation game.
Too many changes can leave anyone feeling demoralized, unmotivated and stressed – change fatigue, in other words. We asked some leading names from the OPEX world for their opinion on how change fatigue happens, how you can identify it early, and what steps you can take to manage it.
Who attended the show in 2019? Download the Sample Delegate List to explore who you could be networking with
We, OPEX Summer, spoke to a number of Operational Excellence leaders to learn about just what it takes to be a successful leader in a varied environment. Six of the top leaders from such companies as: Nielsen, Hertz, MUFG Union Bank N.A, Kellogg Company and Voya Financial have shared with us their successes and challenges as well as the best advice they have received in order to put together the Ultimate Guide to Leadership in Operational Excellence.
Do you want to know the biggest challenges to businesses this year? Or how businesses are responding to digital transformation? Which strategies are proving successful – and which are a waste of time and money?
We have compared the results of last the 2018 People v Process report for OPEX Summer and found that; since last year, the pain points have changed, RPA has come of age and management are embracing digital transformation.
OPEX Summer Leaders Benchmarking Report contains key insights on the trends that are shaping the business landscape today and in the coming months – and it’s FREE to download.
The Town of Cary has been completely transformed – thanks to a new Customer-Centric strategy that is solely focused on the needs of citizens. CIO, Nicole Raimundo orchestrated this change for the Town of Cary – read this interview to discover what businesses and municipalities alike can learn from her experience.
Read more to discover how to overcome cultural problems and legacy systems to ensure you’re putting the customer at the heart of your operational excellence strategy.
If your business is surrounded by hostile enemies, think about Walmart: making changes in such a large organization is difficult, and competitors are keen to get a slice of the action, whether that’s through competing on price or convenience. Is the traditional supermarket struggling to keep up?
Chris Glover, Vice President Supply Chain Performance, Walmart NA, talks about changing customer behavior, external threats and how operational excellence is rising to the challenges. We look key aspects of customer psychology, the risks of failure, and how attitude and culture really do make a difference to the success of a business.
It’s important to understand what it takes to be a successful leader. So we’ve spoken with two process improvement leaders, Jennifer Hurst, Global Process Excellence Leader at Nielsen and Maddy Del Monte, Former Director of Lean Processes, with years of experience between them, to help you understand what it takes to be a successful leader for your team and for the business.
In this article, we speak with Matthew Morgan to discuss how organizations can ensure they are implement Business Process Management (BPM) effectively within their business. Matthew shares his insight into the importance of designing organizations to be centered on the function, as well as taking time to plan and define what you want the function to achieve. But above all, utilizing BPM comes with recruiting the right people for the job. Read on to discover:
Robotic Process Automation (RPA) is helping organizations, big and small, to minimize the amount of time they spend on mundane tasks, allowing them to focus their attention on more value adding tasks. Joshua Beaudry, Founding Director of LPSTK Inc. and former Vice President of Process Engineering and Robotics Automation at Bank of America, has begun implementing RPA tools in his own non-profit organization. In this case study we look at how RPA has helped LPSTK Inc. to focus on: