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OpEx Conference 2019 | Full Event Guide & Agenda
The 2019 OPEX Summer: Business Transformation Leaders Summit Event Guide is packed with all news and information for the summit! With all of our Interactive Discussion Groups, keynotes and Case Studies, the Event Guide is your go-to pack for the event! Discover: New Speakers
OPEX Summer | Benchmarking Report 2019 | Developing Trends
Do you want to know the biggest challenges to businesses this year? Or how businesses are responding to digital transformation? Which strategies are proving successful – and which are a waste of time and money? We have compared the results of last the 2018 People v Process report for OPEX ...
Putting the customer at the heart of your OPEX journey - an interview with Nicole Raimundo, CIO
The Town of Cary has been completely transformed. It has become more efficient and effective than ever before - thanks to a new customer-centric strategy focusing solely on the needs ot the citizens.We spoke with Nicole Raimundo, the Chief Information Office for the Town of Cary and orches ...
An interview with Chris Glover from Walmart
If your business is surrounded by hostile enemies, think about Walmart: making changes in such a large organization is difficult, and competitors are keen to get a slice of the action, whether that’s through competing on price or convenience. Is the traditional supermarket struggling to keep up? ...
OPEX Summer | Leadership in Operational Excellence
Leadership in Operational Excellence – Process Improvement Leaders: With Jennifer Hurst and Maddy Del MonteIt’s important to understand what it takes to be a successful leader. So we’ve spoken with two process improvement leaders, with years of experience between them, to help you understa ...
Creating the Ideal BPM Focused Organization
In this article, we speak with Matthew Morgan to discuss how organizations can ensure they are implement Business Process Management (BPM) effectively within their business. Matthew shares his insight into t ...
Utilizing RPA to Support your Business Mission
In this exclusive interview, we spoke with Joshua Beaudry the Founding Director of LPSTK, a non-profit organization and former VP of Process Engineering and RPA at the Bank of America. Joshua shares with us how RPA can help to transform start-ups and non-profits in comparison to larger, legacy or ...
OPEX Summer | Key Themes | Summit Report 2018
OPEX Summer Business Transformation Leaders Summit!< ...
OPEX Summer 2018 | Business Case of benefits and why attend
Find out how you can benefit from attending OPEX Summer Week Business Transformation & Leaders Summit. Download the business case today
OPEX Summer | Benchmarking Report 2018: PROCESS OR PEOPLE?
In the OPEX Summer Leaders Summit Benchmarking Report, our industry-wide survey (taken by 200 OPEX professionals) asked whether process is getting the upper hand, or whether people still matter.In this report we look at how the cultural changes of the last few years are impacting on leader ...
OPEX Summer | Investigates the New Wave of BPM
Digital technologies are causing a revolution in Business Process Management (BPM), making it a must-consider for any operational excellence professional. BPM is a discipline that helps companies monitor, manage and optimize their process performance through specially designed IT applications.
Experts decipher People vs. Process in OPEX | Summer
We spoke to Operational Excellence professionals Dr. Cindy Young, Program Manager at McKean Defense and Mikael Scott, Senior Product Manager at Amazon, to see whether they rely on people or process most to transform their organizations and help reach new levels of customer-centricity.
OPEX Summer 2018 | Sample Delegate List of Attendees
Download for a snapshot of logos and job titles attending OPEX Summer Leaders Summit
OPEX Excellence 10 vital skills to help your team
10 Leadership skills to master to acheive process excellence.Delivering a customer-centric operating model and end-to-end process improvement is increasingly important in today's increasingly digitally led environment.Sonner or later your team will need to be ready to compete.
OPEX Summer | The Path to Process Excellence is Leadership
Emerging technology trends such as data analytics and RPA, amidst increasing business demands to be faster and more efficient to compete in the ever-evolving marketplace requires a new host of skills from today’s leaders.But what does it take to lead in this new environment? Four experts e ...
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OPEX Summer covers: The Convergence of BPM and AI
You’ve heard about the emerging AI implications for business, but can your organization benefit from BPM enhanced with AI capabilities? See how these synergistic technologies work together to enable enterprise digital transformation, prediction of business outcomes and proactive decision-making. For more information visit https://www.bplogix.com/bpm-artificial-intelligence-ai View the video here
Becoming Customer Obsessed an interview with OPEX Summer
An interview with Nathan Hillman, Head of Performance and Transformation about how Ericsson are transforming their operations to position themselves as customer obsessed.Nathan is responsible for driving continuous improvement within Ericcson’s management system to satisfy the quality their customers demand.
OPEX Summer | Lean Interview - Has Lean Had it's Day?
Hear from multiple OPEX experts as they delve into the conversation of what is the future of Lean and how has the idea and practice changed.
OPEX Summer | Uncovering possibilities with Design Thinking
Ahead of the Design thinking Workshop Day at OPEX Summer, we spoke with Karen Tilstra and Richard Paul of the Florida Hospital Innovation Lab to discuss the importance of design thinking in the 21st century. Giving us an insight into the success of their Innovation Lab, discover how design thinking...
OPEX Summer | Why Bad Process Leads to Bad Results
In the business process management landscape, the saying “garbage in, garbage out” is as true today as ever. With the preponderance of data flowing through large organizations, the challenges of using that data in a productive way have only increased. And the more ways a business serves its customers (ecommerce,...