Conference Day 3 - 08/27/2020

Conference Track E: OPEX Strategy

10:00 am - 10:30 am Panel Discussion – Align Strategy, Process Improvement and Execution for Enterprise-Wide Transformation
Hollimarie Montijo - Global Performance, Alstom
Eric Hedman - Former Managing Director & Global Project Lead, S&P Global
Adam Weiner - Vice President, AQR Capital Management

·        How to build and strengthen the connection between strategic objectives and the OPEX journey

·        Hear how to drive process improvement and lead transformation with thousands of employees and processes

·        Discover the tools, change management and education used to drive an enterprise wide program

How to integrate transformation across all of the functions for true end-to-end improvement 

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Hollimarie Montijo

Global Performance
Alstom

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Eric Hedman

Former Managing Director & Global Project Lead
S&P Global

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Adam Weiner

Vice President
AQR Capital Management

·        The overwhelming business case for having a diverse organization – including benefits for innovation, creativity and better connections with customers

·        Opening the discussion to more than female leadership, and addressing the underrepresentation’s in age, culture, race, socio-economic background, religious and political beliefs, and more

The importance of a diverse voice for innovating, finding new ways of working, and uncovering fresh perspectives to unsolved business problems 

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Christy Hartner

Senior Vice President
Commerce Bank

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Padmini Nidulomu

Co-Founder
Lean in Agile

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Ed Jervis

Operational Excellence Black Belt, Change and Culture Lead
Serco

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Ozge (Saritosun) Kurtoglu

Executive Director, Global Pricing Strategy
DRiV

Conference Track E: OPEX Strategy

10:30 am - 11:00 am Case Study – Strategically Sell Transformation: The Secret Recipe to Engaging Your Organization on the ‘Why’ Behind Transformation
Yosi Kossowsky - People and Business Transformation Lead, Cisco

·        Learn how to bring your workforce along for the ride, before putting plans into action

·        Why failing to get buy-in on the purpose of transformation can cause companies to struggle moving forward from decade old principals

The fundamentals of core organizational change management and how the purpose behind execution curbs resistance 

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Yosi Kossowsky

People and Business Transformation Lead
Cisco

Conference Track F: OPEX Innovation

10:30 am - 11:00 am Case Study – Innovations in Service: Leveraging Technology to Create Customer Experience Breakthrough
Manas Tripathy - Head of Transformation and Delivery, Wells Fargo

·        The principles of experience transformation and how they can be applied

·        Case studies on experiences that leveraged technology for differentiation and the impact on the customer

·        Maximize process improvement for customers by combining journey mapping with digital tools

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Manas Tripathy

Head of Transformation and Delivery
Wells Fargo

11:00 am - 12:00 pm Visit the Virtual Exhibition Hall!

Meet with some of the leading OPEX and Business Transformation solution providers by way of this fun and informative Virtual Exhibition Hall! Solution providers include: business-ready BPM, RPA, Process Mining, AI, Analytics, and so many more technology solutions, not to mention, the best of the consultants and implementation partners

Conference Track E: OPEX Strategy

12:00 pm - 12:30 pm Case Study – People, Performance, and Data: Using Data Analytics to Improve Performance Management
Jordan Benis - Director of Strategy and Operations, Federated Mortgage Corp.


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Jordan Benis

Director of Strategy and Operations
Federated Mortgage Corp.

Conference Track F: OPEX Innovation

12:00 pm - 12:30 pm Case Study – Getting Personal With Lean Six Sigma: Using Traditional OPEX Tools in Novel Ways
Matt Morgan - Chief Operating Officer, Executive Vice President, Director, Savills North America

Many of us have worked using LSS for decades, or at least utilize it on a daily basis. Lean needs no introduction as a tool that has transformed process improvement, quality and efficiency for countless businesses. If you come from traditional OPEX beginnings, then you will be an expert on the inner workings and application of lean.

 

But what if we used these traditional, routine tools that we know so well, for a new and broader benefit? This session will teach you to use traditional methodologies in unconventional ways, for time management and personal development

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Matt Morgan

Chief Operating Officer, Executive Vice President, Director
Savills North America

When used correctly, agile is an incredible agent for change. This panel discussion will take a deep-dive into using agile to fuse improvement across the organization.

 

·        Understand how Agile can act as the connecting point between strategy, technology, people and processes

Learn how to blend traditional Lean, Six Sigma and Agile methodologies to compliment your business objectives and goals

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Michael Levine

Senior Vice President, Retail Banking Technology Group
U.S. Bank

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Padmini Nidulomu

Co-Founder
Lean in Agile

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Casey Walter

Senior Manager, Business Transformation
BIC Graphic

1:00 pm - 2:00 pm Visit the Virtual Exhibition Hall!

Meet with some of the leading OPEX and Business Transformation solution providers by way of this fun and informative Virtual Exhibition Hall! Solution providers include: business-ready BPM, RPA, Process Mining, AI, Analytics, and so many more technology solutions, not to mention, the best of the consultants and implementation partners

2:00 pm - 2:00 pm Close of OPEX Week Summer – See you again soon!