Conference Day One - 08/25/2020

Track A: OPEX in an Era of Disruption

10:00 am - 10:30 am Panel Discussion – Pushing the limits of agility: Navigating disruptive times with OPEX
Jordan Benis - Director of Strategy and Operations, Federated Mortgage Corp.
Kyle Beam - Senior Process Improvement Advisor, Arvest Bank
Clifford Wilke - Chief Information Officer, UnitedHealth

This year, we have been at the forefront of unprecedented change to global business. On the world stage, business environments and internal architectures have been pushed in a radical new direction.

 

With strict procedures in place to suspend travel, divide workforces, prohibit interaction and change the very DNA of business.

This panel brings together OPEX leaders: the masters of navigating business change, to discuss their emergency short-term, and long-term sustainable strategies to adapt, overcome and improvise in the wake of business crisis.

 

We invite you to learn of the extraordinary measures put in place this year to limit disruption to business, meet exceptional demands, serve communities for the greater good, and maintain the physical, mental and financial wellbeing of global workforces. 

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Jordan Benis

Director of Strategy and Operations
Federated Mortgage Corp.

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Kyle Beam

Senior Process Improvement Advisor
Arvest Bank

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Clifford Wilke

Chief Information Officer
UnitedHealth

OPEX leaders are inundated with a plethora of technologies, platforms, software to drive transformation. This session will help you to navigate the digital landscape and select the right suite of tools to drive your business strategy.

 

·        What your organization is trying to create, and how digital tools support that change

·        Understand the skills development and cultural alignment required for OPEX leaders

·        How to select tools that are compatible your OPEX program requirements 

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Joshua Beaudry

President & Automation Director
LPSTK

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Ryan Davis

Director of Process Improvement
Arvest Bank

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Raju Deshpande

Senior Vice President
East West Bank

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Jen Li

First Vice President, Process Design Manager
East West Bank

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Rajesh Iyer

Lead Solutions Architect
American Express

Track A: OPEX in an Era of Disruption

10:30 am - 11:00 am Reserved for vendor case study session


Track B: Digital OPEX

10:30 am - 11:00 am Reserved for vendor case study session


11:00 am - 12:00 pm Visit the Virtual Exhibition Hall!

Meet with some of the leading OPEX and Business Transformation solution providers by way of this fun and informative Virtual Exhibition Hall! Solution providers include: business-ready BPM, RPA, Process Mining, AI, Analytics, and so many more technology solutions, not to mention, the best of the consultants and implementation partners. 

Track A: OPEX in an Era of Disruption

12:00 pm - 12:30 pm Case Study – Building a Post-Crisis Business Model for Workforce Financial Wellness

·        The implications of a global crisis on business financial wellbeing

·        Working with the C-Suite to understand how a company cares for their employees, and how we can create the building blocks for financial wellbeing

Track B: Digital OPEX

12:00 pm - 12:30 pm Case Study – Aligning Data Management and Analytics With Business Agility
Amonique Brown - Chief of Staff, Yahoo

·        Using data for real-time insight into operational efficiencies for improved decision making

·        Using predictive analytics to foresee troubles and position the company to prepare and respond accordingly

·        How to leverage big data to make impactful operational adjustments 

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Amonique Brown

Chief of Staff
Yahoo

Track A: OPEX in an Era of Disruption

12:30 pm - 1:00 pm Reserved for vendor case study session


Track B: Digital OPEX

12:30 pm - 1:00 pm Reserved for vendor case study session


1:00 pm - 2:00 pm Visit the Virtual Exhibition Hall!

Meet with some of the leading OPEX and Business Transformation solution providers by way of this fun and informative Virtual Exhibition Hall! Solution providers include: business-ready BPM, RPA, Process Mining, AI, Analytics, and so many more technology solutions, not to mention, the best of the consultants and implementation partners. 

Track A: OPEX in an Era of Disruption

2:00 pm - 2:30 pm Case Study – Lead to inspire change: Owning the traits of transformational leadership
Travis Hahler - Americas Change and Culture Lead, Google

·        Become an authentic visionary leader that inspires a workforce to achieve OPEX greatness

·        What sets transformational leaders apart from transactional leaders?

·        How transformational leadership transcends departments, functions and organizational siloes to drive change across the enterprise 

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Travis Hahler

Americas Change and Culture Lead
Google

Track B: Digital OPEX

2:00 pm - 2:30 pm Case Study – Paving a New Future Through World Class Digital Transformation Execution at Experian

·        How Experian took their organization to new heights with world class digital transformation strategy and execution

·        Executing digital transformation as one of the world’s largest data companies, with decades of legacy architecture and 15,000+ employees

·        Aligning a killer strategy with organizational change and advanced technologies, process mining, RPA and much more

How digital transformation has driven innovation at Experian 

Track A: OPEX in an Era of Disruption

2:30 pm - 3:00 pm Panel discussion – The New Age of OPEX: Carving The New Normal After Unprecedented Business Disruption
Luis Armendariz - Senior Operational Excellence Site Leader / Consultant, B. Braun

·        Moving forward, how can we create better crisis management and disaster response plans in OPEX?

·        What are the best OPEX tools to drive stable, continuous growth of the business?

  • How can we continue to closer align OPEX with the core success of a business in efficiency and cost-reduction, pioneering technology, and workforce management

·        Strategies to engage the remote workforce while promoting a culture of continuous improvement

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Luis Armendariz

Senior Operational Excellence Site Leader / Consultant
B. Braun

Track B: Digital OPEX

2:30 pm - 3:00 pm Panel Discussion – Triple Threat: Combining LSS, Design Thinking and Automation for Killer Process Transformation
Abhinav Suri - Head of Process Excellence, TD Bank
Kristian Martin - Senior Analyst, Delta Air Lines

Blending three worlds of excellence to triple your transformation results


This unique panel discussion will address how you can implement a new disruptive approach to process improvement. Join us in learning how to combine the fundamentals of process efficiency and quality, creativity, innovation and risk-taking in design, and speed and accuracy with automation.  

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Abhinav Suri

Head of Process Excellence
TD Bank

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Kristian Martin

Senior Analyst
Delta Air Lines

3:00 pm - 4:00 pm Visit the Virtual Exhibition Hall!

Meet with some of the leading OPEX and Business Transformation solution providers by way of this fun and informative Virtual Exhibition Hall! Solution providers include: business-ready BPM, RPA, Process Mining, AI, Analytics, and so many more technology solutions, not to mention, the best of the consultants and implementation partners.

4:00 pm - 4:00 pm Close of OPEX Summer Virtual Conference Day One – See you tomorrow!