21 - 24 October, 2019 | Toronto, Ontario
Paul DiGiandomenico, Senior Director, Retail Card Client Fulfillment Operations at CIBC

Paul DiGiandomenico

Senior Director, Retail Card Client Fulfillment Operations

Check out the incredible speaker line-up to see who will be joining Paul.

Download The Latest Agenda

Main Conference Day One: October 22, 2019

Tuesday, October 22nd, 2019

8:15 AM Where the rubber meets the road: Linking strategy to operations

• Understanding the root causes behind process inefficiency, including issues of strategy and operating models
• Determining and addressing the biggest constraints on operations optimization
• What impact can a down market have on operational excellence programs?
• Understanding the role of leadership in operational excellence: Identifying the key management hurdles and beliefs that can prevent improvement
• How much do leaders have to know about OE to be effective at leading improvements in their businesses