21 - 24 October, 2019 | Toronto, Ontario
Hania Amad, Head of Transformation and Shared Services at RBC

Hania Amad

Head of Transformation and Shared Services

Check out the incredible speaker line-up to see who will be joining Hania.

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Main Conference Day One: October 22, 2019

Tuesday, October 22nd, 2019

3:00 PM Removing barriers to change: Change management tactics to drive business operational excellence

• Is change management a critical element of transformation?
• How much effort and attention should be given to managing change?
• Identifying where you want to be – and what kind of behaviours are necessary to execute that?
• Creating the case for change to senior executives: Methods for reporting and communicating initial success back to your key business stakeholders
• Driving change to the corporate environment - and anticipating and dealing with the