Director, Transformation & Technology Operations
Main Conference Day One: October 22, 2019
Tuesday, October 22nd, 2019
Organizational transformation initiatives have a success rate of 5-10%. Often, companies fail
to realign their strategies and operations, resulting in the loss of value from transformation
programs. Biju Misra, Director, Transformation & Technology Operations at Enbridge will
discuss what it takes to sustain digital transformation and drive operational excellence that can
create value for the frontline.
• What does digital transformation mean?
• Integrating strategy, people, process, technology, data to properly drive transformational change
• Properly shaping systems and technology and creating fit-for purpose platforms that create value
• Creating a culture that fosters technology adoption, continuous improvement, and innovation