2017 Presentation - Getting Real Value from OE through ‘Boots on the Ground’ Leader Coaching
This session will describe how to coach leaders to engage with frontline workers in a different and more human way, meeting the worker wherever they are with genuine interest in what they’re doing to help them to solve today’s challenges and uncover untapped improvement opportunity. The approach drives leaders and workers to be better at recognizing risk, reducing risk tolerance whilst building pride and ownership and enabling discipline to and ownership of, process.
Robin Gardiner, Production Operations Global Discipline Lead and Upstream Process Safety & Management of Change Lead, Shell Canada
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