2017 Presentation - Chevron’s OE Management System: Lessons Learned from Chevron’s Operational Excellence Journey

• High Reliability Organizations: Common characteristics of companies that systematically manage their operations
• Examples of good OE Management Systems from different industries
• Why the Chevron OEMS is often benchmarked and considered to be a
• Why the Chevron OEMS is often benchmarked and considered to be a ‘gold standard’:
• Common errors in implementing an OEMS
• Leadership alignment: Getting everyone on the OE bus and helping leaders focus on the critical few
• Creating an OE culture rich in feedback and continuous learning

Jeffrey Hedges, Former General Manager, Operational Excellence, Chevron