Content Library

Les Cyfko, Director, Operations, Engineering & Continous Improvement at PepsiCo sat down with us for an exclusive interview in the lead up to Operational Excellence Week Canada. Les shares the actions taken by the multinational to launch their nationwide continuous improvement program that has led to many millions in savings...

In today’s digital world, being able to prove ROI on your data analytics is critical to digital transformation. In this exclusive interview with Lori Bieda, Head of Analytics & Data CoE at BMO, we discuss how the financial services giant is leveraging their data analytics to drive growth, customer experience...

In the lead up to Operational Excellence Week Canada, we interviewed Samantha Liscio, Chief Technology & Innovation Officer, and Jennifer Anderson, Chief Service Excellence Officer at WSIB Ontario. Samantha and Jennifer discuss how their teams work together to drive WSIB’s digital transformation to improve the customer experience and operational efficiency.

David During, Director of Continuous Improvement & Innovation at the Hospital for Sick Children sat down with us in an exclusive interview in the lead up to Operational Excellence Week Canada. David shares insights into their Lean Management System which has helped to bridge the gap between improvement theory and...

In the lead up to the 2019 Operational Excellence Week Canada in Toronto, we caught up with Julie Thyne, North America Continuous Improvement Lead at The Dow Chemical Company. Julie provides insight into how the company is driving reliability improvements by speaking directly to frontline experts.

In the lead up to Operational Excellence Week Canada in Toronto, we caught up with Nigel Steward, Head of Processing Centre of Excellence at Rio Tinto. Nigel tells us about the technological transformations that are taking place within Rio Tinto as well as the role of sustainability in their future...

In anticipation of Operational Excellence Week Canada, in Toronto, we sat down with Martin Huang, Vice President of System Operations at Hydro One. Martin tells us about Hydro One’s journey to becoming a high reliability organization, and how the company is employing sensor technology to improve their power delivery performance.

In the lead up to Operational Excellence Week Canada, we sat down with Hugo Ashkar, Global Risk Manager at BP, to discuss his work in human performance and the role of human factors in overall risk management.

In the lead up to Operational Excellence Week Canada in Toronto, we caught up with Joy Romero, Vice President of Technology & Innovation at Canadian Natural Resources Limited (CNRL). Joy provides insight into CNRL's use of 'game changing' technologies as well as their current carbon conversion initiatives. 

Camille Peres, PhD, Texas A&M School of Public Health sat down with us to talk about Human System Engineering: Human Factors, Procedures, and Safety Culture.Download the exclusive interview to find out the latest research in human factors including:‘Contextual Inquiry’ and why some procedures aren’t consistently followedHow to properly develop and...

Have a sneak peek at a sample attendee list for Operational Excellence Week Canada.

Our Culture eBook will take you through the critical steps companies must take to build a culture of operational excellence. The ebook was compiled based on various interviews with senior industry leaders and includes exclusive insights from companies such as Irving Oil, NASA, The Hospital for Sick Children and Pepsi.