October 19-22, 2020| Toronto, Ontario

Join us at Canada's only cross industry event on Operational Excellence.
Make the commitment to OE today to emerge lean, agile and more competitive tomorrow.

We'll show you how at Operational Excellence Week Canada. Taking place October 19-22, 2020 in Toronto, this year's program will bring you over 50 case studies and show you how to eliminate inefficiencies in your operations, drive customer excellence, harness digital transformation and build a sustainable culture of operational excellence. We’ve added all new tracks on Leadership & Culture, Process Excellence, Business Transformation, Lean, Customer Excellence, Digital Excellence and Operations Management Systems. 

You'll walk away with the tools you need to:

Develop a holistic OPEX Strategy and drive enterprise transformation

Improve Agility and Streamline Operations with Robotic Process Automation

Drive Operational Excellence to the frontline

Understand the Impact of Human Factors on Business Performance

Determine how reliable and efficient your operations are - and then set targets for change

Improve your Management System to better Identify - and Eliminate - Sources of Risk and Value Loss in your Operations

Understand the impact of OE on the bottom line and fully harvest the benefits of scale, technology and standardization

Drive Operational Excellence through a Center of Excellence

Build a Culture of OE and improve quality, reliability, customer experience - and profitability

Identify the strategic value levers and performance improvement opportunities in your company - and set targets for change

Accelerate your digital strategy and the action plan to make it happen

Apply better analytics to find untapped cost efficiencies

Dramatically Improve Control over your Back Office and Operational Processes

Combine Lean methodologies with design thinking, agile and analytics

Harness big data, analytics and AI to fundamentally transform operational efficiency

Guide employees towards repeatable, optimized behavior and habits

2020 Speakers

Key Themes for 2020 include:

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Internet of Things

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Business Transformation

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Organizational Culture

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Operations Management Systems

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Leadership, Skills & Capabilities

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Organizational Effectiveness

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Lean Enterprise

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RPA

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Change Management

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Back Office Optimization

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Driving OE to the Frontline

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Environmental & Social Governance

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Customer Experience

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Human Factors

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Digital Transformation

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Innovation

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The Connected Worker

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AI & Machine Learning

What attendees have said about our OpEx Events: