Your business is facing more
volatility, complexity and risk than ever before.
With markets shifting, regulations changing, and pressure to increase efficiencies in your operations -
how can you deliver Operational Excellence?
We'll show you how at Operational Excellence Week Canada. Taking place October 21-24 in Toronto, this year's program will bring you over 50 case studies and show you how to eliminate inefficiencies in your operations, drive customer excellence, harness digital transformation and build a sustainable culture of operational excellence.
We’ve added all new tracks on Leadership & Culture, Process Excellence, Business Transformation, Lean,
Customer Excellence, Digital Excellence and Operations Management Systems.
You'll walk away with the tools you need to:
Develop a holistic OPEX Strategy and drive enterprise transformation
Drive Operational Excellence to the frontline
Determine how reliable and efficient your operations are - and then set targets for change
Understand the impact of OE on the bottom line and fully harvest the benefits of scale, technology and standardization
Build a Culture of OE and improve quality, reliability, customer experience - and profitability
Accelerate your digital strategy and the action plan to make it happen
Dramatically Improve Control over your Back Office and Operational Processes
Harness big data, analytics and AI to fundamentally transform operational efficiency
Improve Agility and Streamline Operations with Robotic Process Automation
Understand the Impact of Human Factors on Business Performance
Improve your Management System to better Identify - and Eliminate - Sources of Risk and Value Loss in your Operations
Drive Operational Excellence through a Center of Excellence
Identify the strategic value levers and performance improvement opportunities in your company - and set targets for change
Apply better analytics to find untapped cost efficiencies
Combine Lean methodologies with design thinking, agile and analytics
Guide employees towards repeatable, optimized behavior and habits
Join us at Canada’s only cross-industry event on Operational Excellence.
Make the commitment to OE today to emerge lean, agile and more competitive tomorrow.
Executive Vice President & Chief Information Officer
Associate Vice President, Finance Continuous Improvement
Manager, Customer Retention & VOC Strategy
Chief Technology & Innovation Officer
Director, Six Sigma & Operational Excellence
Maple Leaf Foods
Vice President, Industrial Management
Pratt & Whitney Canada
Head of Transformation and Shared Services
Senior Vice President, Customer Experience
Director, Process Improvement & Innovation
The Hospital for Sick Children
General Manager, Toronto Innovation Centre
Senior Director, Product R&D Management Officer
Director, Engineering & Continuous Improvement
Associate Director, Enterprise Data Management
Greater Toronto Airports Authority
Vice President, Transmission & Stations
Director, Environmental, Health & Safety
Director, Transformation & Technology Operations
Key Themes for 2019 include:
Internet of Things
Leadership, Skills & Capabilities
Back Office Optimization
Driving OE to the Frontline
Operations Management Systems
RPA, AI & Machine Learning
What attendees have said about our Operational Excellence Summits:
Good for networking and creating strategies for organizations
This is one of the best conferences that I have ever attended!
Speakers were knowledgeable and presented well. Lots of lessons learned!
Great conference! Excellent speakers and the learning in two days was tremendous. I always leave with ideas on how we can be better.
I had low expectations coming to this (not sure why) I was very wrong. I have identified several of my reports to attend a future event.
The speakers were all knowledgeable, and I enjoyed their presentations throughout the week separately. The event provided good networking opportunities for me within our industry, as well as with vendors.
Valuable information. Shows how a common topic is addressed from different perspectives.
The conference is excellence for benchmarking best practices.
Thank you for hosting a great event! Very valuable opportunity to see the challenges, the achievements, and the excellent experience of industry peers.
Very good event with knowledgeable speakers. The time was well spent and very value adding!
Excellent. Good spread of experience and great for networking.
Speakers were very good.
This was very valuable event.
Overall, great speakers. I've already recommended your events to others and they have enjoyed them as much as I have.
Congratulations to you and the team for putting on a great event! I enjoyed being on the panel, making new connections, and learning about what others are doing in this space.
Conference was fantastic and all the sessions were very informative and speakers were highly accomplished. It was quite refreshing and I was able to learn quite a few concepts and provided me an opportunity to network with my industry peers.
Truly one of the best events I have attended. Thanks again for an amazing experience, a great conference and so well managed and organized, I can’t wait to return next year.
I truly enjoyed attending the Operation Excellence conference. My take away was not only the benchmarking information but networking and being able to continue to share best practices going forth.
There is no better way than to learn from your peers in industry. The quality of your speakers, panel members and participants was exceptional.
Leslie’s support and energy is exceptional. She always has the time to talk and help introduce us to key prospects.
Great conference, worth every minute!
IQPC's OpEx Conference was one of the BEST conferences we've ever sponsored...period! Our Next Generation Procedure Management Workshop was packed and enabled us a platform to introduce SmartProcedures, Industry 4.0's procedure management solution. This was an incredible gathering of people put together by the incredible staff at IQPC! Thank you Leslie! You knocked this one way out of the park for us!
I always enjoy the event and the networking and the IQPC staff make it easy to be there and participate!