January 21 - 24, 2020
Omni Orlando Resort, ChampionsGate, FL
Jarkko Vuorikoski, Head of Customer Journey at Danske Bank (Finland)
Danske Bank (Finland) Logo

Jarkko Vuorikoski


Head of Customer Journey
Danske Bank (Finland)

Check out the incredible speaker line-up to see who will be joining Jarkko.

Download The Latest Agenda

Wednesday: Main Conference Day One

Wednesday, January 22nd, 2020


4:45 PM How is Danske Finance creating millions in value whilst striving to become one of the Great Place to Work companies

In his current role at Danske Finance, Jarkko and his team focus on creating value through customer journey. One of the key obstacles they have realized along the way is culture and employee engagement. In this session, Jarkko will share how they are overcoming these challenges and striving to become one of the Great Place to Work companies by:
·         Defining the culture especially when no one is looking
·         Implementing different initiatives in OPEX, Customer Experience and Employee Experience
·         Creating millions in business value through both revenue generation and savings